Senior Director, Revenue Operations

1 week ago

Tulsa, Oklahoma, United States Complex Full time

Join the team at Complex

Complex, founded in 2002 by Marc Eckō, is a global youth entertainment network dedicated to showcasing the evolution of key pop culture categories such as streetwear, music, sneakers, and sports. It's a powerhouse in the content and culture sphere, reaching a vast global audience. Complex is known as the ultimate hub for cultural commerce, content, and experiences. The team has developed an innovative operating system tailored for the next generation, seamlessly blending discovery, inspiration, community, and shopping.

At Complex, we are pioneers in creating immersive environments through our IRL experiences and cultural events. Our flagship festival, ComplexCon, brings together the most influential brands and artists worldwide for an unforgettable celebration of style, sneakers, art, design, and more.

Help us revolutionize the shopping experience and build a global marketplace that keeps pace with the ever-evolving culture. Complex is dedicated to nurturing a high-performing team that is deeply passionate about their work and the communities we engage with. Everyone here shares a common belief in the company's mission - it's a prerequisite for being part of our well-oiled machine.

As the Senior Director of Revenue Operations (RevOps), you'll be instrumental in boosting revenue growth and optimizing monetization strategies across our digital properties. If you're well-versed in digital advertising ecosystems, Google Ad Manager, CRM/OMS management (especially Boostr), programmatic monetization, and revenue analytics, we want to hear from you. Check out the responsibilities and qualifications below to see if you're the right fit for our team:



Key Responsibilities
  • Revenue Strategy Development: Collaborate with our leadership team to craft and execute revenue optimization strategies that align with company objectives and market trends.
  • Ad Operations Management: Lead the implementation and enhancement of ad campaigns utilizing Google Ad Manager to ensure efficient delivery and maximize revenue potential.
  • CRM/OMS Management: Optimize the utilization of Boostr CRM/OMS platform to streamline sales processes, enhance client relationships, and drive revenue growth.
  • Programmatic Monetization: Spearhead programmatic monetization initiatives, including header bidding, private marketplaces, and direct programmatic deals, to optimize yield and fill rates.
  • Ad Tech Landscape Awareness: Stay abreast of the latest developments in the programmatic and ad tech landscape to innovate revenue strategies.
  • YouTube Monetization: Develop strategies to maximize revenue from YouTube channels, including ad placements, sponsorships, and partnerships.
  • Revenue Analytics: Utilize revenue analytics tools to analyze performance metrics, spot revenue opportunities, and optimize monetization strategies.
  • Paid Social Management: Collaborate with the marketing team to craft and execute paid social advertising campaigns that drive audience engagement and revenue growth.
  • Media Planning: Work closely with content and marketing teams to create integrated media plans that align with advertiser objectives and maximize revenue potential.
  • Team Leadership: Build and lead an exceptional revenue operations team, offering guidance, mentorship, and support to achieve departmental objectives.

Qualifications

Bachelor's degree in Business Administration, Marketing, Advertising, or related field. Minimum of 8 years of experience in digital advertising and revenue operations, with at least 3 years in a leadership capacity. Thorough understanding of Google Ad Manager, Boostr CRM/OMS, programmatic monetization, digital ad sales, and the broader ad tech ecosystem. Strong analytical skills with the ability to interpret complex data and derive actionable insights. Experience with YouTube monetization strategies and best practices. Proficiency in revenue analytics tools such as Google Analytics or similar platforms. Excellent communication, negotiation, and leadership skills. Proven track record of driving revenue growth and optimizing operational efficiency in a digital publishing or media setting.

What We Offer

- Best in class health, dental, and vision insurance
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
- Competitive salary

The position offers a competitive salary ranging from $165,000 to $185,000 annually. Actual compensation may vary based on factors like location, experience, and performance. This range represents just one component of Complex Total Rewards for employees.

We are proud to be an equal opportunity employer where all applicants are evaluated based on their qualifications without regard to race, color, religion, gender, sexual orientation, national origin, veteran status, or disability.

If you are passionate about revenue operations, digital advertising, and driving innovative strategies in today's dynamic media landscape, Complex is the place to be.

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