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Georgia Regional Director of Operations. Must Live in Georgia

3 months ago

Pompano Beach, Florida, United States Senior Living Management Full time

Essential Duties and Responsibilities

  • Accountable for communities' operational, financial and cultural accomplishments.
  • Demonstrates exemplary leadership through integrity, compassion and professional business
practices.

  • Provides strategic input, planning and direction relevant to the assigned Region.
  • Successfully executes business development strategies and directs short-term and long-term
planning to support the company culture as well as operational, budgetary and census goals.

  • Works closely with Corporate and/or Regional Sales & Marketing Director to meet and/or
exceed occupancy goals for assigned Region.

  • Supports Administrator/Executive Director as he/she leads management teams of all
departments and ensures appropriate staffing at all communities.

  • Functions as the principal executive of the assigned communities in the absence of leadership.
  • Establishes and maintains favorable culture, implements policies, procedures and processes in
accordance with company standards and guidelines.

  • Holds teams accountable to all policies and procedures related to Resident services, Associate
onboarding, performance and counseling, fiscal/budgetary matters, healthcare services, asset
management and development, risk management and quality assurance.

  • Oversees recruiting strategies, hiring practices and training to ensure high quality teams at all
assigned communities.

  • Ensures implementation of Associate Recognition and Appreciation programs at each
community.

  • Provides assistance with difficult situations/responds promptly to emergency situations.
  • Travels within Region up to 75% of the time to complete regular visits and inspections at
assigned communities to ensure compliance with federal, state and local laws & regulations as
well as adherence to organizational standards and policies.

  • Responsible for operating plans, budgeting and capital improvements.
  • Responsible for Resident satisfaction goals at assigned communities.
  • Ensures adherence to safety and security procedures.
  • Reviews P&L for exceptions and manages problem areas.
  • Participates in community surveys (inspections) made by authorized government agencies.
  • Reviews and assists with development of appropriate plans of correction for deficiencies
noted during survey inspections.

  • Represents company and communities to the public as needed.
  • Formulates and/or approves mandatory reports to Home Office.
  • Attends meetings (i.e. P & L meetings) and company conferences as scheduled.
  • Provides support during and/or leads operational acquisitions.
  • Performs other duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree in Healthcare Administration, Hospitality Management or Business
preferred.

  • Current Administrator's License.
  • Valid drivers' license and clean driving record.
  • Minimum of 5+ years progressive experience in a Senior leadership role specifically with assisted living,
budgetary/ financial and operational responsibilities as well as multi-property supervision.

  • Ability to work with seniors in a courteous and friendly manner, demonstrating patience and
compassion.

  • Ability to perform duties with consideration for Residents' rights at all times and demonstrate
integrity and discretion in the management of Associates and care of Residents.

  • Strong understanding of federal, state and local regulations for assisted living and memory
care desired.

  • Exceptional operational, budgetary and fiscal management skills with proven track-record in
meeting NOI expectations and profitability.

  • Solid working knowledge of business development, marketing, strategic planning.
  • Strong leadership, coaching and mentoring skills.
  • Strong critical thinking, problem-solving and interpersonal skills.
  • Excellent human relations skills with ability to effectively communicate with and motivate
diverse workforce.

  • Excellent time management and organizational skills.
  • Superior written and verbal communication skills and ability to write routine reports and/or
correspondence.

  • Solid computer skills, including internet software and proficiency in Microsoft Office
applications. Ability to properly use standard office equipment (fax, copier, scanner etc.)

  • Ability to plan, organize, implement, interpret and manage programs, goals, objectives,
policies, procedures and resources necessary to provide quality of care.

  • Ability to articulate company's standards and vision.
  • Ability to handle multiple priorities effectively and adapt to various community environments
as well as change in assignments.

  • Willingness and ability to travel up to 75% with overnight stays.
  • Willingness and ability to travel to support assigned communities during severe conditions
and other emergency situations, including weekends and/or holidays.

  • Ability to travel to company meetings and conferences as required.
  • Ability to successfully pass pre-employment drug and background screening.

We offer: Excellent Medical, Dental, Vision, Life, and supplemental benefits, holiday pay, paid time off, referral bonus, tuition assistance, and employer-matched 401(k) retirement plan.

Equal Opportunity Employer & drug-free Workplace