Ops & Tech Analyst

1 week ago

Tempe, Arizona, United States MUFG Full time

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

This function focuses on the management of significant projects within IT and provides technical writing and business analysis services. Responsible for following established guidelines and identifying and resolving problems. Individual at this level is expected to use some independence of thought but to refer more complex problems to supervisors or other experts. Individual would be expected to contribute to work flow or process change and redesign, and to form a strong basic understanding of the specific product or process. May also be accountable for regular reporting or process administration as owner.

RESPONSIBILITIES:

  • Project planning, resource estimation, creation of WBS and scheduling of business related tasks.
  • Work with end users and build consensus through the project life cycle of requirements, testing, training and implementation.
  • Report status to management on project progress.
  • Escalate related issues and risks.
  • Work with users to elicit and identify business requirements through questionnaires and interviews. - Document business requirements using cases and data flow diagrams.
  • Translate business requirements into functional specifications.
  • Work with technology resources to ensure an accurate understanding of the work product to be produced.
  • Participate in vendor evaluation and support proof of concept related activities.
  • Document UTA plan.
  • Coordinate the creation of test scripts and test cases.
  • Arrange for the participation of business units in the testing process.
  • Manage test resources.
  • Ensure the adequate execution of the test plans and maintenance of test results.
  • Provide support for the Department initiatives and objectives.
  • Keep the Data Quality objectives in mind and practice by actively suggesting ideas and applying best practice.
  • Documents, processes and procedures as well as offer and implement suggestions to enhance accuracy and efficiency of the processes.
  • Creates Meeting Agenda, Presentations and Minutes.
  • Creates and maintains the Project Work Breakdown Structure.
  • Maintains the Project Issues and Risks Log.
  • Additional project related activities as requested by the Project Manager.

QUALIFICATIONS:

  • 3-5 years experience in a large complex banking organization.
  • Strong technical competence, including Data Governance, Data Warehousing and Business Intelligence.
  • Can communicate well and negotiate with US and other branch's staffs.
  • Experience in system project management or coordination.
  • Understanding the policies of the bank and the branch.
  • Ability to mediate between IT and non IT end users.
  • Ability to deliver the most appropriate solutions including both system function and non-system supported manual procedures through thorough analysis of risk, cost and efficiency of banking operations.
  • Articulate, good verbal and written communication.

The typical base range for this role is between $70K and 85K per year depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary )

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them

Our Culture Principles

  • Client Centric
  • People Focused
  • Listen Up. Speak Up.
  • Innovate & Simplify
  • Own & Execute

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