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Learning and Development Program Manager
2 weeks ago
Learning and Development Program Manager
Austin; TX (HYBRID- 3 Days ONSITE)
7-8 Months Contract
Project Overview
The Solutions Learning & Enablement team is responsible for providing resources to our human reviewers to ensure accurate and efficient content moderation reviews are conducted. We do this by providing policy and guideline training, knowledge base and communications content to our reviewer base.
This position will be focused on providing program management support to various ongoing high priority initiatives, including GenAI spaces. As there are multiple moving projects with critical pieces to execute on, this position will play an important role in maintaining organization with the projects and ensuring the working groups have the resources they need to execute.
Top 5 Daily Responsibilities:
- Provide project management support to the working group to ensure the project is able to move forward and launches on schedule
- Provide project management support to Velocity working group to ensure the project has continued directional leadership and isnt delayed on launching the outlined deliverables
- Provide project planning and coordination to the Curriculum Managers to ensure the corresponding enablement content is updated inline with the project schedule
- Monitor L3/L4 measurement coverage, escalate to leads when coverage is below 70%, build remediation plan, if needed
- Triage and manage enablement maintenance requests
Mandatory Skills/Qualifications:
- Program/project management
- Communication
- Stakeholder management + influence
Compensation:
The estimated pay range for this position is USD $58.00/Hr - USD $64.00/Hr and is a Non-Exempt role.
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Benefits:
We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.
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