Automotive Service Writer

1 week ago

Antioch, California, United States D&K Automotive Repair Full time

Join D&K Automotive Repair in Antioch, CA as a full-time Automotive Service Writer Ask about our sign-on bonus We are willing to pay to relocate the right applicant. We're looking for someone who can effectively keep our auto repair shop running smoothly and help get our customers' cars back on the road. Is this you? If so, keep reading to find out more about this position

WHAT ARE WE OFFERING OUR AUTOMOTIVE SERVICE WRITER?

There's much to gain by joining our team We are a well-established auto repair business with a great work culture that offers a variety of growth opportunities. We pay our Automotive Service Writers a competitive salary of up to $105,000/year, depending on skills and experience, plus bonuses. Our auto repair team also enjoys excellent benefits and perks, including health insurance for employees and their dependents, a 401(k), paid vacations, paid holidays, ongoing paid training, no weekend work, a uniform, a positive work environment, and annual parties and company excursions. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading about this great opportunity where you can put your customer service and sales skills to good use

WHO ARE WE?

Our talented team at D&K Automotive Repair has been keeping local cars on the road since 1999. We can skillfully handle any car issue that rolls (or is towed) into our shop, from general maintenance services to complex engine work and overhauls. Our customers are truly at the heart of our company, so we prioritize providing phenomenal customer service at a fair price. We're proud to be our customers' favorite shop in Antioch, and our commitment to being a clean and green company has earned us a 5-star EnviroStars rating as well as an A+ with the Better Business Bureau.

As a family-owned and operated business, we keep trust and integrity at our core. Our names are on the building, so we want to be proud of everything we do We maintain a great work environment that people want to be a part of. To thank our employees for their hard work and loyalty, we offer excellent wages, great benefits, and fun company get-togethers.

ARE YOU A GOOD FIT?

Ask yourself: Are you an effective communicator with excellent customer service skills? Can you manage your time well and prioritize multiple tasks? Do you have strong sales skills? Are you a flexible problem solver? Can you stay positive and professional throughout the workday? If so, please consider applying for this Automotive Service Writer position today

WHAT DOES YOUR DAY ENTAIL?

This position typically works Monday - Friday, 7:30 AM - 5:30 PM.

As an Automotive Service Writer, you are a bridge between our customers and our auto repair team. With great customer service skills, you answer phone calls from customers, respond to emails, and schedule appointments for repair and maintenance services. Being proactive, you ask clients about their car issues and then use this information to generate estimates for the work. You also use your excellent sales skills to encourage hesitant clients to make necessary service appointments.

When booking services, you communicate with our mechanics to make sure they have the time and parts needed to get the job done. As our technicians work, you keep our customers updated on their car's progress and let them know when their vehicle is ready to pick up. You take pride in playing this essential customer service and sales role that helps bring in more business to our shop

DO YOU HAVE WHAT IT TAKES TO BECOME OUR AUTOMOTIVE SERVICE WRITER?

  • Automotive knowledge and ability to explain diagnostics, maintenance, and mechanical repairs to customers
  • Working knowledge of computers and ability to learn automotive software such as ALLDATA or Identifix
  • Valid California driver's license and a clean driving record
We will train the right person to succeed in this position If you have excellent customer service and sales skills and can meet these requirements, we would be happy to have you as part of our auto repair team

Location: 94509

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