Auto Service Advisor

7 days ago

Antioch, United States D&K Automotive Repair Full time
Job DescriptionJob Description

Can you help keep our shop running smoothly while effectively getting our customers' cars back on the road? If the answer is yes, come join our amazing automotive repair team at D&K Automotive Repair in Antioch, CA as our full-time Auto Service Advisor Ask about our sign-on bonus We are willing to pay to relocate the right applicant. This position not only earns valuable customer service and sales experience but also a competitive salary. You can count on earning up to $105,000/year, depending on skills and experience, plus bonuses

In addition to earning a competitive salary and being part of a great, supportive culture, you can enjoy the following benefits and perks:

  • Health insurance for employees and their dependents
  • 401(k)
  • Paid vacations
  • Paid holidays
  • Ongoing paid training
  • No weekend work
  • Uniform
  • Positive work environment
  • Annual parties and company excursions

Interested and wondering how to join our automotive repair shop? It's easy If you're ready to put your customer service and sales skills to good use, just fill out our initial mobile-friendly online application. We hope to meet you soon


WHAT DOES AN AUTO SERVICE ADVISOR DO?

This position typically works Monday - Friday, 7:30 AM - 5:30 PM.

Our Auto Service Advisor is the bridge between our customers and our automotive repair team. You are an essential part of ensuring the operations of our shop run smoothly and efficiently. With great customer service skills, you answer phone calls, respond to emails, and schedule appointments for repair and maintenance services. You ask clients about their vehicle issues and then use this information to generate estimates for the work. When a customer is hesitant to schedule a service, you use your excellent sales skills to encourage them to make the appointment.

As you book services, you communicate with our mechanics to make sure they have the time and parts needed to get the job done. Throughout the day, you keep our customers updated on their car's progress and let them know when their vehicle is ready to pick up. You take pride in playing this essential role and helping bring more business to our shop


D&K AUTOMOTIVE REPAIR: WHAT DRIVES US

Our talented team at D&K Automotive Repair has been keeping local cars on the road since 1999. We can skillfully handle any car issue that rolls (or is towed) into our shop, from general maintenance services to complex engine work and overhauls. Our customers are truly at the heart of our company, so we prioritize providing phenomenal customer service at a fair price. We're proud to be our customers' favorite shop in Antioch, and our commitment to being a clean and green company has earned us a 5-star EnviroStars rating as well as an A+ with the Better Business Bureau.

As a family-owned and operated business, we keep trust and integrity at our core. Our names are on the building, so we want to be proud of everything we do We maintain a great work environment that people want to be a part of. To thank our employees for their hard work and loyalty, we offer excellent wages, great benefits, and fun company get-togethers.


THE TYPE OF AUTO SERVICE ADVISOR WE'RE LOOKING FOR

  • Effective communicator - excellent customer service and communication skills
  • Punctual - manages time well and effectively prioritizes multiple tasks
  • Positive - maintains an upbeat attitude with a friendly personality
  • Go-getter - determined to make sales happen
  • Problem solver - provides practical solutions when issues arise
  • Professional - represents our company with the utmost professionalism

Do these traits sound like you? If so, keep reading


REQUIREMENTS FOR AN AUTO SERVICE ADVISOR

  • Automotive knowledge and ability to explain diagnostics, maintenance, and mechanical repairs to customers
  • Working knowledge of computers and ability to learn automotive software such as ALLDATA or Identifix
  • Valid California driver's license and a clean driving record

We will train the right person to succeed in this position If you meet the above requirements and have great sales skills, we need you. Apply today to join our automotive repair team

Location: 94509



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