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Unit Secretary

3 months ago

Brighton, Colorado, United States St. Elizabeth's Medical Center Full time
**Unit Secretary

  • 16 Hours per week

Day Shift: 7:00 - 3:30 PM - Every other weekend**
Position Function:
Under the supervision of the Patient Care Director, the unit secretary will perform a variety of secretarial duties in support of the administrative and clinical functions on the unit to which he/she is assigned.



II

Job Relationships:

Supervised and/or reportable to the following, by job category:


  • Patient Care Director
-
His/her designee

Must be able to collaborate and effectively communicate with physicians, nurses and other health care professionals.

III

Authority:

To coordinate the shift activities of the unit as outlined below.

IV

A Responsibilities/Essential Functions:

1.) "Provides superior customer service to internal and external clients, customers, and patients as referenced in the _Service Excellence Standards."_*****
COMMUNICATION:

  • Serves as unit receptionist, greeting visitors and, when necessary, directing personnel to

various locations.
-
Serves as a resource/preceptor to new unit secretaries and RNs regarding computer training needs/skills.
-
Answers telephones using proper etiquette and relays messages/information as necessary.
-
Pages Codes as directed using correct emergency number.
-
Pages health care providers as directed.
-
Serves as a communications liaison between unit and other departments.
-
Serves as a communication liaison among patients, family members, doctors and nurses.
-
Participates in staff meetings/conferences as appropriate. Attends monthly unit

secretary meeting.
-
Maintains a professional demeanor to patients, professional staff, co-workers, and maintains

positive customer relations skills.
-
Distributes mail.
-
Arranges patient transport using the VIP system.

ADMISSIONS:

-
Assembles new admit packets and charts with forms printed to Blue Chip printer on admission.
-
Obtains old medical records from the Medical Record Department as needed.
-
Labels patients room according to unit protocol.
-
Calls admitting with all new admits, transfers and room changes to the unit in a timely manner.
-
Obtains HO assignments for all new admissions, transfers, and post them.
-
Using the Blue Chip System, Forms are printed as needed: Patient ID bracelets,

Patient labels, Face sheet, Physician orders, Multi-disciplinary Notes, Emergency

Department forms, Med. sheets, Consult sheets, Consent forms and Kardex.
-
Takes information on new admissions and transfers from the Admitting department and communicates this information to charge nurse.
-
Makes sure patient teaching tools are at the bedside.
-
Calls transport using the VIP system to send patient valuables (in a valuable envelope)

to the cashier's office.

TRANSCRIPTION OF PHYSICIAN ORDERS:

-
Transcribes physician's orders according to the nursing policy and procedure.
-
Enter ordered diets into computer and notifies dietary office when the diet has been changed

and also updates the changes in the computer.
-
Coordinates the scheduling of tests, lab work and consults.
-
Enters consults, labs, tests, diets into the computer.

MEDICAL RECORD:

-
Files all paper work: Flow sheets, Medication sheets, Blood Bank Forms for patients who

have had Transfusions, Radiology, MRI, CT, Operative Reports and EKGs.
-
Maintains the patient's medical record assuring that forms are in the proper place under correct tab.
-
Thins charts as needed and properly labels the thinned medical record using correct label.
-
Checks all charts daily to make sure there is blank Physician Order sheets, blank Multi-disciplinary

Progress Notes and Patient labels.
-
Prepares pre-operative packets to be sent with patients going to the operating room.
-
Initiates appropriate CareMap on each patient.

DISCHARGE:

-
Immediately processes discharges in the computer.
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Prepares discharge medical records, including any thinned charts, and old records,
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Enters discharge date in census/log and informs Environmental Services.
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Sends Discharge Summary and Referral with patient upon discharge when appropriate.
-
Books ambulance, Chair car, per request of Care Manager.
-
Faxes documents to other hospitals or Facilities on discharge per Care Manager.

SUPPLIES:

-
Maintains daily supply stock, including CSR, Patient Equipment, laundry and pharmacy

departments.
-
Communicates supply needs to Unit Coordinator. Orders supplies for immediate

use as necessary.
-
Calls CSR, Patient Equipment, Central Processing, Laundry as needed for supplies for

immediate on in time use.

EQUIPMENT:

-
Notifies the Help Desk with mal functioning computers.
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Notifies Maintenance any broken machines/ beds.
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Notifies the Operator problems with the telephones on the unit.
**MISCELLANEOU