Unit Secretary

Unit SecretaryClick Here to Apply OnlineJob DescriptionLocation: St. Elizabeth's Medical CenterPosted Date: 11/13/2023Unit Secretary - Secap - Full TimeDay shift, 40 hours/week, Weekend/Holidays - not required We are fighting for a healthier world and a new era of wellnessNearly a decade ago, we set out to build an entirely different kind of health care company from the ground up-one that unlocks access to affordable, high-quality, and economically sustainable care and wellness in ways never imagined. Today, we are one of the largest private, physician-led health care networks-caring for millions of people across the U.S. Our transformative, fully integrated model represents a new beginning for America's health care system and others around the world.We have hospitals across 7 states serving over 800 communities, with more than 43,000 employees. We are ushering in a new day of world class health care. From renowned pediatricians, sports medicine specialists and cardiac surgeons to state-of-the-art hospitals, urgent care centers and medical practices, we can offer easier access to high-quality affordable health care to people nationwide - when they need it and where they want it.St. Elizabeth's Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Boston's most respected physicians and advanced treatments offering specialized care, including:Advanced Center for Cardiac Surgeryda Vinci Robotic surgery program; Mako Robotic-Arm Assisted SurgeryLevel III Neonatal Intensive Care Unit (NICU)Award-winning bariatric surgery programDana-Farber Cancer Institute at St. Elizabeth's Medical CenterState-of-the-art emergency care with short wait timesOur medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston. Benefits:Grow with a health system that supports career advancementCompetitive Pay & Salary IncreasesEmployee Referral ProgramLocations close to home, that support work-life balanceAffordable Medical, Dental and Vision Coverage401k via Fidelity, for eligible employees, with company matchTuition Assistance / ReimbursementFamily atmosphere and team approach that provides flexibilityOpportunities to grow your career, and not change your employerAnd much moreJob Summary:Provide front office administrative and clerical support to the outpatient SECAP department. Facilitate smooth and efficient operations of the department. Job Relationships: Collaborates with Office Coordinator, professional staff, co-op students, patient billing, patient registration, medical staff, maintenance, security, translation services, medical records, housekeeping, and nursing. Reports to the outpatient supervisor of SECAPQualifications/Minimum Education: High School DiplomaMinimum Experience: At least one year as a front office receptionist preferably in a health care setting.Minimum skills/abilities: Computer competence especially in work processing and data entry.Ability to fluently read, write, speak, and understand in the English language. Ability to complete basic mathematical computations.Strong interpersonal, telephone, and communication skillsAbility to handle multiple tasks with minimal stress.Ability to operate within a flexible schedule.Ability to learn and incorporate knowledge of office systems as well as policies and procedures. Knowledge of medical terminology preferred.Certification/Licensure: noneTraining: Willing to take part in Quality Improvement, Performance Improvement, and other educational initiatives.Special Qualifications: noneAuthority: Has the authority to carry out operational directives and daily activities of the Outpatient SECAP Department services as established by the outpatient Supervisor or the SECAP DIRECTOR Responsibilities/Essential Functions: 'Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards.' Responsible for scheduling of patients in order to maximize department productivity, office efficiency, and patient satisfaction.Responsible for answering phones and responding to patient needs in a professional manner.Responsible for obtaining registration information and informed consent Responsible for understanding and following third party payor authorization requirements. This includes but is not limited to confirming insurance coverage, obtaining and tracking authorization and certification of all therapies, documentation of authorization number and visits approved in patient chart.Responsible for maintaining patient files, charts, and records.Responsible for greeting patients in a timely manner and informing nurses/counselors when they have arrived.Responsible for posting patient charges.Responsible for maintaining strict patient confidentiality.Responsible for performing other office duties such filing and copying as needed or assigned.Performs other duties as assigned by the outpatient supervisor and/or director.Responsibilities/Non-Essential Functions:Reporting Requirements: Reports immediately to the supervisor any deviations in normal operations.Reports all incidents and breaches in quality of care.Reports to the respective therapists regarding any primary changes in their schedule or patient's condition. Accountability: Accountable for maintaining strict confidentiality.Accountable for adhering to department and medical center policiesAccountable for timely and accurate scheduling, billing, and communication Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. Application InstructionsPlease click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you