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Manager of Quality at Winship
3 months ago
- The quality manager, reporting directly to the Director of Quality & Performance Excellence, supports interventions through interdepartmental collaboration and planning, multidisciplinary communication, and the implementation/analysis of care delivery processes that impact quality metrics.
- Serve as a resource for education and training regarding quality improvement, accreditation standards, internal process improvements, and external regulatory requirements.
- This position involves overseeing and implementing value-based care initiatives and leading special projects to enhance cancer care delivery's overall effectiveness and efficiency.
- The core responsibilities of this position will involve monitoring and evaluating the performance of value-based care programs, analyzing data to identify opportunities for improvement, and optimizing program effectiveness.
- This individual must demonstrate the following skills: well-developed interpersonal skills, including the ability to deal effectively with all levels of personnel, both within and beyond the department; excellent written communication skills; time management and organizational skills; must demonstrate the ability to prioritize and accurately complete tasks independently and in a timely manner; proficient in record maintenance and report development; excellent technical skills (computers, MS office software particularly Excel, Word, PowerPoint, Teams, OneDrive, and SharePoint); excellent problem-solving and decision-making skills; conflict resolution and negotiating skills; team-building and motivational skills; professionalism, discretion, and confidentiality.
- Lead and coordinate special projects to address specific challenges or opportunities within cancer care delivery, driving innovation and continuous improvement.
- Collaborate with multidisciplinary teams, including clinicians, administrators, and external partners, to drive the successful implementation of value-based and cancer care programs.
- Serve as a liaison between internal stakeholders and external partners to facilitate communication, collaboration, and data knowledge sharing related to oncology initiatives.
- Interpret and present how data impacts hospital finance, accreditation, patient care workflows, and local and national performance benchmarks.
MINIMUM QUALIFICATIONS: - Master's degree in a related field (e.g., Health Administration, Nursing, Public Health, Business, Informatics, Management Engineering, or other quality-related field) and five years of experience supporting healthcare quality programs with a focus on quality assessment and process improvement.
- Candidates experienced in developing and leading quality assessment and performance improvement programs in a large and complex acute healthcare environment, ambulatory setting, or cancer center are preferred.
- This position is specifically for a healthcare setting dealing with cancer care.
- Candidates must have experience in Six Sigma or Lean and attain CPHQ within two years of employment.
- Epic Certification is preferred.
- PHYSICAL REQUIREMENTS: 1-10 lbs. 0-33% of the workday (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs. max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary de
