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Night Shift Call Taker
3 months ago
Parker Service, Inc is looking to hire a Call Taker to join our growing team Parker's is a family-owned and operated towing service that has over 5 locations throughout the Fort Wayne area, more than 140 large and small hook trucks/equipment and over 120 employees.
Parker's has been reliably and honestly providing excellent customer service to the Fort Wayne area for almost 90 years. We value our employees and understand the importance of work-life balance.Looking to make an immediate hire
Pay starts at $16.00/hour with potential for growth
Hours:
6pm to 6 am; Swing Shift Schedule
Benefits:
- Health Insurance
- Life Insurance
- 401K with Match
- Paid Vacation
- PTO
- Disability Insurance
- Great work environment
Duties and Responsibilities:
- Assisting Customers Over the Phone
- Using a Computer Program for Call Taking, Dispatching, and GPS Tracking
- Taking Credit Card Payments
- Keeping Accurate Records
Qualifications:
- Previous Dispatching or Roadside Assistance experience preferred, but not needed
- Ability to Multitask
- Communication Skills
- Adaptability
- Self-Motivated
- Ability to Work in Both Team and Independent Settings
- Willing to Learn
- Ability to Handle High Pressure Situations
Pay:
From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Holidays
- Weekends as needed
Application Question(s):
- Do you have any dispatching experience?
- Describe your customer service experience.
Work Location:
In person