![Kennard Associates](https://media.trabajo.org/img/noimg.jpg)
Customer Success Agent
1 week ago
Job Title:
Customer Success Agent
- HVAC & PlumbingLocation: Scottsdale, AZCompensation: $24 $28.
Customer Success Agent Job Description:
As a Customer Success Agent specializing in HVAC and Plumbing, you will play a pivotal role in enhancing customer satisfaction, building long-term relationships, and ensuring the success of our clients
Your responsibilities will include:
1.
Customer Relationship Management:
Act as the primary point of contact for our HVAC and Plumbing customers.
Build and nurture strong, lasting relationships with clients, understanding their unique needs and challenges.
Proactively engage with customers to ensure their expectations are met and exceeded.2.
Technical Expertise:
Utilize your deep knowledge of HVAC and plumbing systems to provide expert guidance, ticket prioritization, and escalation.
Collaborate with our technical teams to address complex issues and ensure timely resolution.3.
Customer Feedback and Improvement:
Gather customer feedback and insights to identify areas for improvement in our products and services.
Collaborate with internal teams to drive continuous improvement initiatives based on customer input.5.
Issue Resolution:
Effectively manage and resolve customer inquiries, scheduling needs, complaints, concerns, or issues in a timely and satisfactory manner.
Ensure that all customer inquiries and support requests are logged, tracked, and resolved.6.
Documentation and Reporting:
Maintain detailed records of customer interactions, feedback, and support requests.
Generate reports and provide insights to the management team on customer satisfaction and areas requiring attention.
Requirements:
Minimum of 3 years of experience in the HVAC and Plumbing industry.
Experience prioritizing field technician service routes Strong technical knowledge of HVAC and plumbing systems and components.
Exceptional communication and interpersonal skills.
Proven track record of building and maintaining customer relationships.
Excellent problem-solving abilities and a customer-centric mindset.
Proficiency in Oracle NetSuite and other relevant tools.
Ability to work independently and as part of a collaborative team.
Strong organizational skills and attention to detail.
Benefits:
Competitive salary and performance-based bonuses.
Health, dental, and vision insurance.
Retirement savings plan (401(k)) with employer match.
Ongoing training and professional development opportunities.
A supportive and collaborative work environment.
Opportunities for career advancement within the company.
If you are a highly motivated and experienced Customer Success Agent with a passion for the HVAC and plumbing industry, we encourage you to apply.
Join our team and be a part of delivering top-notch customer experiences in the HVAC and plumbing sectors.-
Customer Success Specialist
1 week ago
Scottsdale, Arizona, United States Reputation Full timeWhy Work at Reputation? Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide. We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. ...
-
Customer Service Agent
1 week ago
Scottsdale, Arizona, United States General Dynamics Full timeResponsibilities for this Position Customer Service Agent Location: Scottsdale, AZ, US, 85260 Job Category: Customer Standards & Services Career Level: Graduate / Entry Level Requisition Id: 2652 Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations...
-
Customer Success Manager I
4 weeks ago
Scottsdale, Arizona, United States Insperity Full timeInsperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the...
-
Customer Success Manager I
1 week ago
Scottsdale, Arizona, United States Insperity Full timeInsperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the...
-
Insurance Account Position
1 week ago
Scottsdale, Arizona, United States Jordan Bowden - State Farm Agent Full timeBenefits:Opportunity for advancement Paid time off Signing bonus ROLE DESCRIPTION:Jordan Bowden - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Position - State Farm Agent Team Member, your knowledge of insurance...
-
Guest Services Agent
1 week ago
Scottsdale, Arizona, United States Highgate Hotels Full timeHampton Inn & Suites Scottsdale Riverwalk have an exciting career opportunity for an exceptional professional to provide excellent customer service. We are looking for an enthusiastic Guest Services Agent. That person will be responsible for providin Guest Service, Agent, Guest, Hotel, Customer Service, Operations
-
Insurance Agent
1 month ago
Scottsdale, Arizona, United States Comparion Insurance Agency Full timePay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...
-
Insurance Agent
4 weeks ago
Scottsdale, Arizona, United States Comparion Insurance Agency Full timePay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...
-
Hotel Front Desk Agent
1 week ago
Scottsdale, Arizona, United States Hyatt House Scottsdale Full timeDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.Job seekers interested in working in a high-energy...
-
Front Desk Agent
4 weeks ago
Scottsdale, Arizona, United States The Scott Resort & Spa Full timeSummary of Position:The Front Office Agent is responsible for providing welcoming, friendly, efficient, resourceful and hospitable service at the front desk, including check in, check out and guest resolution.Essential Functions:Complete the registration process by inputting and retrieving information from a computer/property management system, confirming...
-
Front Desk Agent
2 months ago
Scottsdale, Arizona, United States The Scott Resort & Spa Full timeSummary of Position:The Front Office Agent is responsible for providing welcoming, friendly, efficient, resourceful and hospitable service at the front desk, including check in, check out and guest resolution.Essential Functions:Complete the registration process by inputting and retrieving information from a computer/property management system, confirming...
-
Customer Care Specialist
1 week ago
Scottsdale, Arizona, United States Allstate Identity Protection Full timeWe are Allstate Identity Protection (formerly, InfoArmor), a wholly-owned subsidiary of Allstate since 2019 helping our subscribers safeguard their personal information, data they share, and the relationships they treasure.Our product is a proactive identity monitoring service that alerts subscribers at the first sign of fraud and fully restores their...
-
Customer Care Specialist
1 day ago
Scottsdale, Arizona, United States Allstate Insurance Company Full timeAllstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat.Job DescriptionThis position...
-
Customer Service Representative
1 week ago
Scottsdale, Arizona, United States Randstad Full timeJob DescriptionClient Services RepresentativePay Rate: $20/hr, increasing to $23/hr after 2 months. Start Date: 7/84-week training provided by Vanguard University and the CSO Support TeamHours during training: 8:30 am - 5:00 pm local time (Monday through Friday). Hybrid schedule, with Monday/Friday remote and Tuesday-Thursday in officeWork hours: 9:30 am -...
-
Customer Service Representative
4 weeks ago
Scottsdale, Arizona, United States Randstad USA Full timeClient Services Representative Pay Rate: $20/hr. and after 2 months pay rate increases to $23/hr. START DATE: 7/84 week training provided by Vanguard University and the CSO Support Team Hours during training - 8:30am-5:00pm local time (Monday through Friday). Hybrid schedule, Monday/Friday remote and Tuesday-Thursday in office Work hours : 930AM-6PM local...
-
Customer Service Representative
1 month ago
Scottsdale, Arizona, United States Randstad USA Full timeClient Services Representative Pay Rate: $20/hr. and after 2 months pay rate increases to $23/hr. START DATE: 7/84 week training provided by Vanguard University and the CSO Support Team Hours during training - 8:30am-5:00pm local time (Monday through Friday). Hybrid schedule, Monday/Friday remote and Tuesday-Thursday in office Work hours : 930AM-6PM local...
-
Front Desk Agent Location: Saguaro SCT
1 week ago
Scottsdale, Arizona, United States Bolay Enterprises LLC Full timeFront Desk Agent Scottsdale, AZ **About our Company** We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail...
-
Hotel Valley Ho-Front Desk Agent
1 week ago
Scottsdale, Arizona, United States Hotel Resource Full time**Other** **Hotel Valley Ho-Front Desk Agent** Hotel Valley Ho-Front Desk Agent Benchmark Hotel Valley Ho Scottsdale AZ **Hotel Valley Ho-Front Desk Agent** **Company:** Benchmark Hotel Valley Ho **Location:** US **Category:** Other **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements:** **Come be a...
-
Customer Service Representative
1 week ago
Scottsdale, Arizona, United States Allstate Insurance Agent: Debra Atkinson Full timeJob DescriptionAre you a licensed customer service representative in Arizona? We are looking for you!Full-time & part-time positions availableMust have Arizona P&C Insurance licensePrior Allstate Insurance Agency Experience is a plusWe need a PROPERTY & CASUALTY LICENSED service representative to join our established insurance agency. Enthusiasm, good...
-
Client Success Sales Representative
1 week ago
Scottsdale, Arizona, United States Cardone Enterprises Inc Full timeJob DescriptionAbout the Company:Cardone Training Technologies, created by the top Business Expert globally, Grant Cardone, is a renowned name in the sales industry.For over three decades, Grant Cardone has transformed companies by enhancing sales, boosting profitability, and reducing turnover through innovative processes.Under the leadership of CEO Grant...