Current jobs related to Supervisor, Customer Experience - Boca Raton, Florida - Conduent Business Services

  • Customer Experience Specialist

    1 week ago

    Boca Raton, Florida, United States FlexShopper Full time

    Job DescriptionJob Title: Customer Service Representative LeadCompany: FlexShopperJob Type: Full-timeLocation: Onsite at the Boca Raton officeJob Summary:We are seeking a highly skilled Customer Service Representative Lead to join our team at FlexShopper. As a Customer Service Representative Lead, you will be responsible for handling escalated customer...

  • Customer Experience Associate

    4 days ago

    Boca Raton, Florida, United States Michael's Inc Full time

    Key ResponsibilitiesAs a Team Member at Michaels, you will be responsible for:Providing exceptional customer service by assisting customers in finding products and resolving issuesEnsuring a fast and friendly checkout experience for customersMaintaining a well-merchandised and in-stock store environmentDelivering friendly and courteous service to...

  • Customer Experience Representative

    6 days ago

    Boca Raton, Florida, United States Deposita, An Allied Universal Company Full time

    About the RoleDeposita, an Allied Universal Company, is seeking a highly skilled Customer Experience Representative to join our dynamic team. As a key member of our customer-focused team, you will play a pivotal role in delivering exceptional customer experiences to our clients.This is a fantastic opportunity to work with a world-class company that has...

  • Customer Experience Representative

    2 weeks ago

    Boca Raton, Florida, United States Office Depot, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Office Depot, Inc. as a Seasonal Sales Consultant. As a Sales Advisor, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Customer Service: Provide exceptional customer service by performing...

  • Customer Experience Leader

    2 weeks ago

    Boca Raton, Florida, United States Chico's FAS Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Store Manager to lead our retail team at Chico's FAS. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Key Responsibilities:Performance Culture: Analyze sales reports and KPIs to determine...

  • Retail Sales Associate

    2 weeks ago

    Boca Raton, Florida, United States HomeGoods Full time

    About UsAt HomeGoods, we're passionate about providing an exceptional customer experience. Our stores are designed to be a treasure trove of unique and exciting products, and our team members are the key to making that happen.Job SummaryWe're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you'll be...

  • Customer Engagement Specialist

    4 weeks ago

    Boca Raton, Florida, United States The Learning Experience #407 Full time

    About The Learning Experience:The Learning Experience is a premier early childhood education provider dedicated to nurturing young minds since its inception. With a commitment to fostering a love for learning, we offer a range of educational programs designed to inspire creativity and critical thinking in children. Our success is driven by a passionate team...

  • Customer Experience Specialist

    2 weeks ago

    Boca Raton, Florida, United States Closets by Design Palm Beach Full time

    Job Summary:Closets by Design Palm Beach is seeking a highly motivated and creative Sales Design Consultant to join our team. As a Sales Design Consultant, you will be responsible for designing and selling custom closet and storage solutions to clients in Palm Beach County, Martin County, St. Lucie County, and Okeechobee County.Key Responsibilities:Meet with...

  • Business Analyst

    2 days ago

    Boca Raton, Florida, United States Saxon Global Full time

    Job SummaryWe are seeking a highly skilled Business Analyst to join our team at Saxon Global. As a Business Analyst - Customer Experience Specialist, you will be responsible for collecting, analyzing, and interpreting customer data to drive business decisions.Key ResponsibilitiesCollect and analyze customer data from various sources to identify trends,...

  • Sales Associate

    7 days ago

    Boca Raton, Florida, United States Anthropologie Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesCustomer ExperienceDevelop genuine relationships with customers to understand their needs and...

  • High-End Customer Experience Specialist

    2 weeks ago

    Boca Raton, Florida, United States HBC Company Inc Full time

    About This RoleThe Luxury Sales Stylist is a key member of our sales team, responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer Engagement: Welcome customers, provide directions, and answer questions to ensure a seamless shopping experience.Product Knowledge: Develop a strong understanding of our...

  • Customer Operations Supervisor

    4 weeks ago

    Boca Raton, Florida, United States The Ladders Full time

    Key Responsibilities: Oversee that all operational activities are conducted in a suitable and cost-efficient manner.Enhance operational management frameworks, methodologies, and industry best practices.Ensure the organization's procedures remain compliant with legal standards.Develop strategic and operational goals.Analyze financial metrics and leverage them...

  • Customer Experience Specialist

    1 week ago

    Boca Raton, Florida, United States European Wax Centers Full time

    About the RoleWe're seeking a dedicated individual to join our team as a Guest Service Associate at European Wax Center in Boca Town Center. As a key member of our team, you'll play a vital role in ensuring every guest has a confident and enjoyable experience.Key ResponsibilitiesLead with care and integrity, providing exceptional service to our guestsDelight...

  • Retail Sales Associate

    7 days ago

    Boca Raton, Florida, United States HomeGoods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at HomeGoods. As a Sales Floor Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.Key...

  • Seasonal Sales Associate

    2 weeks ago

    Boca Raton, Florida, United States Tailored Brands Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Tailored Brands Inc. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience across multiple business units, including retail, rental, and custom clothing sales.Key ResponsibilitiesEngage with...

  • Guest Experience Manager

    3 days ago

    Boca Raton, Florida, United States lululemon athletica Full time

    Lead the Guest Experience at lululemon athleticaAs a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring all guests receive a quality in-store experience. This includes assessing and fulfilling the needs of the business, team, and guests, as well as continuously evaluating the level of guest connection and technical product...

  • Culinary Supervisor

    4 weeks ago

    Boca Raton, Florida, United States Compass Group USA Full time

    CULINARY SUPERVISOR (FULL TIME AND PART TIME)We are currently seeking dedicated individuals for full-time and part-time Culinary Supervisor positions.Job Overview:This role involves overseeing food service personnel in alignment with established policies, procedures, and relevant regulations.Key Responsibilities:1. **Team Leadership:** Train and guide staff;...

  • Retail Operations Supervisor

    4 weeks ago

    Boca Raton, Florida, United States The Paper Store Full time

    The Paper Store is dedicated to being the leading destination for all of our customer's gifting requirements. Our objective is to convey our enthusiasm for The Paper Store with every customer, during each interaction, by exceeding their expectations for both variety and service. Retail Operations Supervisors are accountable for: delivering exceptional...

  • Bakery Operations Supervisor

    4 weeks ago

    Boca Raton, Florida, United States Winn-Dixie Full time

    Position Overview:As a Bakery Operations Supervisor at Winn-Dixie, you will play a crucial role in overseeing the daily functions of the bakery department. Your leadership will ensure that our operations run smoothly and efficiently.Key Responsibilities:Manage Daily Operations: Oversee all aspects of the bakery department, ensuring that products are fresh...

  • Customer Service Lead

    3 weeks ago

    Boca Raton, Florida, United States FlexShopper Full time

    Job Summary:The Customer Service Lead will be responsible for handling escalated calls for collections, customer service, and order management departments. This role is a liaison between front-line phone reps and unit supervisors, providing interdepartmental support within the organization's lines of business.Key Responsibilities:Handle customer escalation...

Supervisor, Customer Experience

3 months ago

Boca Raton, Florida, United States Conduent Business Services Full time

Supervisor, Customer Experience

Location(s): Boca Raton, FL, US

Categories: Call Center

Req ID:

Job Description*
About Conduent*Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments

creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Description*
SUPERVISOR, CUSTOMER EXPERIENCE Boca Raton, FL

  • Supervise an organizations customer experience team
  • Able to work flexible hours to accomodate business needs (8am-Midnight)
  • Implement standards/procedures for ensuring optimal customer experience
  • Supervise the activities of customer experience team to ensure a positive customer interaction
  • Monitor the activities of the customer service team to ensure compliance
  • Conduct research to suggest new techniques necessary for improving customer experience
  • Use customer relationship management (CRM) tools in coordinating and monitoring customer experience operations
  • Familiarity with workforce management or CRM tools preferred
  • Excellent communication skills with 1 year supervisory skills
  • Other assigned tasks as required
Bachelors preferred
MS Office exp
If the timing is right and you HAVE the skills listed, please APPLY

Closing*Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form.

For those using Google Chrome or Mozilla Firefox please download the form first:
. You may also .
*At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

#J-18808-Ljbffr