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External Manager in Training

3 months ago


Montgomery, Alabama, United States Circle K Full time
Heartland BU - Region 0- Market 06: 596 Montgomery Rd, Montgomery, Illinois 60538

Availability - Shift/Days:

Flexible Availability

Minimum Qualifications:

The minimum qualifications for a Store Manager are:

  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Experience to perform the essential duties, responsibilities and working in the conditions described below.
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
  • Ability to supervise and manage the functions listed in the CSR and ASM job description.
  • Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • A valid driver's license and adequate transportation to/from bank and corporate management meetings.
  • Ability to communicate (orally and in writing) in English.
  • Perform other duties as assigned or delegated by his/her supervisor.

ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS:

Leadership and Management:

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
  • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Schedule employees within Company guidelines to maximize customer service and maintain site image.
  • Implement nondiscriminatory related management skills while hiring, training, counseling, motivating and separating employees.

Site Relationships:

  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image within the neighboring community.

Training and Development:

  • Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance based feedback.
  • Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
  • Train all employees on safety procedures and promote safety awareness.

Communication:

  • Develop ways and means to ensure that all employees receive proper communication in a timely manner.
  • Establish periodic ongoing communication meetings with all site employees and the Market Manager.

Organizing and Planning:

  • Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
  • Organize and maintain all site files and manuals.
  • Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
  • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
  • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.

Financial:

  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, as well as understand and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform all other financial analysis necessary to maximize sales and net profits.

Working Conditions:

  • Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
  • Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walkin cooler and/or freezer.
  • Be exposed to occasional noise.
  • Work with a minimum of direction and supervision.
  • At all times work as an effective manager, supervisor and leader.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.



NOTE:

This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.



Circle K is an Equal Opportunity Employer.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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