Current jobs related to Call Center Operator - Reno, Nevada - Grand Sierra Resort and Casino
-
Call Center Reservation Agent
1 week ago
Reno, Nevada, United States HG Staffing LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Call Center Reservation Agent to join our team at Grand Sierra Resort. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, handling incoming calls, and ensuring a seamless booking experience.Key ResponsibilitiesRespond to guest...
-
Call Center Reservation Agent
1 week ago
Reno, Nevada, United States HG Staffing LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Call Center Reservation Agent to join our team at Grand Sierra Resort. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, handling incoming calls, and ensuring a seamless booking experience.Key ResponsibilitiesRespond to guest...
-
Fulfillment Center Operations Leader
4 weeks ago
Reno, Nevada, United States Chewy Full timeOur Opportunity:Chewy is actively seeking an Operations Manager for our fulfillment center. This role requires a hands-on leader who thrives in a dynamic environment, capable of establishing and nurturing relationships with hourly associates, management teams, carrier partners, vendors, and various departments within the organization. The ideal candidate...
-
Distribution Center Forklift Operator
5 days ago
Reno, Nevada, United States PetSmart, Inc. Full timeForklift Operator Job DescriptionAt PetSmart, Inc., we're seeking a skilled Forklift Operator to join our team at our Venice Dr - Distribution Center 41. As a Forklift Operator, you'll play a critical role in ensuring the efficient movement of products within our warehouse.Key Responsibilities:Operate stand-up reach trucks to replenish pallets or products...
-
Reno, Nevada, United States Sierra Medical Center Full timeJob SummaryWe are seeking a highly skilled and experienced Cardiovascular Operating Room Nurse Coordinator to join our team at Sierra Medical Center. As a key member of our cardiovascular services team, you will be responsible for providing direct patient care, evaluating outcomes, and adjusting nursing care processes to ensure optimal patient...
-
Cardiovascular Operating Room Nurse Coordinator
11 hours ago
Reno, Nevada, United States Sierra Medical Center Full timeJob SummaryWe are seeking a highly skilled and experienced Cardiovascular Operating Room Nurse Coordinator to join our team at Sierra Medical Center. As a key member of our Surgical Services Department, you will be responsible for providing direct patient care, evaluating outcomes, and adjusting nursing care processes to ensure optimal patient...
-
MRI Technologist, Per Diem
2 weeks ago
Reno, Nevada, United States Sierra Medical Center Full timeJob Summary:Sierra Medical Center is seeking a highly skilled MRI Technologist to join our team on a per diem basis. As a key member of our diagnostic imaging department, you will be responsible for performing a variety of MRI and diagnostic imaging procedures while ensuring patient safety protocols are in place.Key Responsibilities:Perform MRI and...
-
Operating Room Nurse
3 hours ago
Reno, Nevada, United States Sierra Medical Center Full timeJob SummaryWe are seeking a skilled and compassionate Registered Nurse to join our team at Sierra Medical Center. As an OR Registered Nurse, you will provide direct patient care to infant through geriatric patient populations in a dynamic and fast-paced surgical environment.ResponsibilitiesProvide direct patient care, addressing the psychosocial, physical,...
-
Project Manager
3 weeks ago
Reno, Nevada, United States LanceSoft, Inc. Full timeJob SummaryLanceSoft, Inc. is seeking a highly skilled Project Manager to lead the development and implementation of projects related to data center operations. The ideal candidate will have experience in managing complex projects, collaborating with stakeholders, and ensuring successful project completion.Key ResponsibilitiesProject Planning and...
-
Operating Room Nurse
10 hours ago
Reno, Nevada, United States Sierra Medical Center Full timeJob SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team in the Operating Room at Sierra Medical Center. As a key member of our surgical team, you will provide direct patient care to infant through geriatric patient populations, addressing the psychosocial, physical, and general aspects of care related to the surgical...
-
Data Center Solutions Architect
1 week ago
Reno, Nevada, United States R4 Solutions Full timeAbout the RoleWe are seeking a highly skilled Data Center Architect to join our team at R4 Solutions. As a key member of our infrastructure team, you will be responsible for designing and implementing data center solutions that meet the evolving needs of our clients.Key ResponsibilitiesTranslate business requirements into effective data center solutionsLead...
-
Operating Room Nurse
7 days ago
Reno, Nevada, United States Sierra Medical Center Full timeJob SummaryWe are seeking a skilled Registered Nurse to join our team at Sierra Medical Center. As a key member of our surgical team, you will provide high-quality patient care in a fast-paced environment.ResponsibilitiesProvide direct patient care to infant through geriatric patient populationsCommunicate effectively with surgeons and anesthesiologists to...
-
Reno, Nevada, United States Sierra Medical Center Full timeER Registered Nurse OpportunityWe are seeking a compassionate and skilled ER Registered Nurse to join our team at Sierra Medical Center. As a part-time ER Registered Nurse, you will have the opportunity to make a real difference in the lives of our patients.About Sierra Medical CenterSierra Medical Center is a leading healthcare provider in the region,...
-
Operating Room Registered Nurse
2 weeks ago
Reno, Nevada, United States Sierra Medical Center Full timeAbout Sierra Medical CenterSierra Medical Center is a 170-bed acute care hospital offering a wide range of services, including 24/7 emergency care, cardiology, oncology, labor and delivery, level II NICU, surgical and orthopedic services, and more. Our hospital is part of Northern Nevada Health System, a regional multi-facility system that provides quality...
-
Operating Room Registered Nurse
1 week ago
Reno, Nevada, United States Sierra Medical Center Full timeAbout the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Sierra Medical Center. As an Operating Room Registered Nurse, you will play a critical role in providing exceptional patient care and contributing to the success of our surgical team.ResponsibilitiesProvide direct patient care to infant through geriatric...
-
Operating Room Nurse
2 weeks ago
Reno, Nevada, United States Sierra Medical Center Full timeJob DescriptionAbout Sierra Medical CenterSierra Medical Center is a 170-bed acute care hospital offering a range of services, including 24/7 ER care, cardiology, oncology, labor and delivery, level II NICU, surgical and orthopedic services.Our ValuesWe treat everyone with kindness and warmth because we genuinely care about every patient, employee and...
-
Operating Room Registered Nurse
1 hour ago
Reno, Nevada, United States Sierra Medical Center Full timeAbout Sierra Medical CenterSierra Medical Center is a 170-bed acute care hospital offering a range of services, including 24/7 ER care, cardiology, oncology, labor and delivery, level II NICU, surgical and orthopedic services. Our team is dedicated to providing quality care to residents of the greater Truckee Meadows.Job SummaryWe are seeking a dynamic and...
-
**Operating Room Registered Nurse Opportunity**
2 weeks ago
Reno, Nevada, United States Sierra Medical Center Full timeAbout Sierra Medical CenterSierra Medical Center is a 170-bed acute care hospital offering a wide range of services, including 24/7 ER care, cardiology, oncology, labor and delivery, level II NICU, surgical and orthopedic services, and more.Our ValuesWe at Sierra Medical Center value:Compassion: We treat everyone with kindness and warmth because we genuinely...
-
Customer Engagement Center Supervisor
3 weeks ago
Reno, Nevada, United States FirstMid-Level Officials and Managers Full timePosition Overview The role of the Customer Engagement Center Supervisor is pivotal in overseeing various segments within the Customer Engagement Center. This position is responsible for managing the daily operations and activities across several service areas, including Training and Development, Operator Services, Scheduling, Authorizations, Outreach,...
-
Customer Engagement Center Supervisor
4 weeks ago
Reno, Nevada, United States FirstMid-Level Officials and Managers Full timePosition Overview The Supervisor of Customer Engagement plays a pivotal role in managing various segments within the Customer Engagement Center. This position is responsible for overseeing daily operations and functions across multiple service areas, including Training and Development, Operator Services, Scheduling, Authorizations, Outreach, Technical...
Call Center Operator
3 months ago
Essential Job Functions:
- Courteously answers incoming telephone calls, and connecting/transferring to appropriate departments, guests, or other hotel/casino personnel.
- Maintains open communication with fellow Operators and Supervisors regarding any last minute information or emergent situations.
- Maintains current knowledge with all property services/features, as well as a familiarity of local events/attractions to accurately respond to guest inquiries.
- Communicates emergency situations to supervisor/management as dictated by established emergency guidelines/procedures.
- Operates public address system for paging and making property-wide public announcements.
- Responsible for processing messages for in-house/future guests, as well as key personnel.
- Responsible for assisting with guests special requests, such as wake-up calls.
- Maintains confidentiality with all subject matter.
- Work with internal and external customers to provide optimal guest service. This includes contact with various departments in an effort to provide/obtain pertinent information needed to ensure proper guest service is provided.
- Lift, move, carry materials or carry reports and supplies weighing a maximum of 20 lbs. on an intermittent basis.
- Stand, walk, bend (at neck & waist), reach (above & below shoulder level), and squat for duration of shift, walking 2-4 miles during an 8-hour shift. Simple grasping, repetitive use of the hands and fine hand manipulation is required to complete essential functions.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules that reflect the business needs of the Hotel.
- Comply with hotel rules and regulations for the safe and efficient operation of Hotel facilities.
- Other duties as assigned within the scope of this job description.
Qualifications:
- Ability to operate a PBX console and all peripheral equipment.
- Excellent customer and interpersonal skills to deal effectively with all business contacts
- Ability to work in a fast-paced and busy environment, maintain physical stamina and proper mental attitude, ability to deal effectively with management, employees and outside contacts while working under pressure and meeting deadlines, strong leadership qualities and sound judgement with effective decision-making and problem-solving skills.
- Previous experience using Agilysys LMS, and HotSOS preferred.
Education and/or Experience:
- High School graduate or similar equivalent.
- At least 1 year previous work experience in Hotel Reservations/Hotel Operations, or similar experience, which provides the required knowledge, skills, and abilities.
Work Environment:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.
