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Sales & Marketing Director

3 months ago

Greenville, North Carolina, United States Spring Arbor Full time
Job DescriptionJob Description

Spring Arbor of Greenville is actively seeking a Sales and Marketing Director. The Sales & Marketing Director (SMD) is the brand ambassador for our Spring Arbor communities and is responsible for building relationships and developing referrals. The SMD is ultimately responsible for meeting or exceeding the community's monthly and quarterly census and revenue goals.

WHAT WE OFFER

  • Competitive pay
  • Medical, Vision & Dental Coverage - Full Time Team Members & families
  • One Free Meal Per Shift
  • Birthday Celebration – Paid Day Off – Full and Part Time Team Members
  • Paid Time Off (Vacation, Sick and Holidays) for Full Time Team Members
  • 401(k) Retirement with immediate vesting
  • Educational Reimbursement

WHO WE WANT

We seek team members who share our values of serving with character, gratitude, purpose, and heart Our ideal candidate will also have the skills and experience indicated below. If this sounds like you, apply today

  • Proven track record in senior living sales (or related industry), preferably in the Greenville market
  • High School Degree or equivalent required
  • Bachelor's degree preferred
  • Minimum of 3 years' experience in a work-related environment preferred
  • Valid driver's license with clean driving record
  • Detail oriented, organized and motivated; with the ability to multitask, influence and meet deadlines
  • Excellent verbal and written communication skills.
  • Knowledge of sales tracking software and proficient in Microsoft Office with proven ability to learn systems
  • Professional appearance and demeanor

WHAT YOU WILL DO

  • Meet the community's move-in and census goals each month by achieving monthly sales metrics including follow up calls, community presentations, professional sales calls, event planning and execution, and monthly lead conversion ratios; with timely CRM documentation.
  • Give presentations to prospective residents and families, ensuring that presentations are pre-planned and executed to company standards, and brand and customer focused. Respond and follow up to inquiries in a positive and timely manner.
  • Coordinate all aspects of move-ins, including ensuring room readiness, move in paperwork per state guidelines, new resident welcome process, furniture details, and all communication with responsible parties and team members involved.
  • Collaborate and communicate with team effectively including ED for strategy, RCD for assessment/move in eligibility and other team members as needed to support the sales efforts of the community.
  • Overall creation and execution of marketing strategies to include lead gen, business development, relationship building, events and campaigns; staying within community budgets.
  • Schedule and conduct face-to-face business development appointments to establish and maintain a strong network of qualified professional and agency referral sources.
  • Train and coach fellow team members on how to assist in the sales process (i.e. tour training, phone training, inquiry intake, etc.)

WHO WE ARE

Just as a family makes a house a home, our family of dedicated professionals makes Spring Arbor a place where our residents feel loved, like an extension of the family. Spring Arbor has continued to build on its successes, owning and operating senior living communities across multiple states, providing exceptional care and services to our residents. From Residential Assisted Living to Memory Care, our team nurtures each resident's independence by promoting dignity and choice in a setting of compassionate care. Join our team and work with us here. You'll love it To learn more about our organization, please visit

Spring Arbor Senior Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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