Community Manager

2 weeks ago


Broken Arrow, Oklahoma, United States Robson Property Management Full time
Job DescriptionJob Description

Job Description:

A Community Manager is responsible for providing the overall supervision of a Community Association. The Community Manager interacts with internal and external customers including homeowners, vendors, board members, and committee members, as well as staff at the Robson Property Management (RPM).

*Supervise the operation and administration of the Association in accordance with the management agreement and Association's policies and procedures.

*Acts as or oversees the primary liaison with Association Board of Directors and homeowners as needed.

*Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.

*Ensure RPM community management tools are being effectively developed and utilized such as annual calendar, action item list, agendas, committee charters, procurement procedures, FY operating budget, etc.

*Review monthly financial reports of the Association.

*Provide and/or oversee recommendations to the Association's Board of Directors and/or committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

*Monitor corporate and client delinquency rates and collections process for assigned accounts.

*Attend Board of Directors and Annual Meetings per the management agreement.

*Prepare Board Meeting packets according to established time frames.

*Maintain unit and contract files relating to the operations of the Association.

*Assist the Board of Directors/ARC with the architectural review process

*Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.

*Coordinate the inspection of building facilities and/or common area and arrange appropriate follow up actions as required.

*Other duties as assigned.

Requirements

*Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.

*Knowledge of communities/property/real estate and/or Homeowners Associations.

*Knowledge of the role of the Association's board, the Community Association Manager, and how those roles interface with the requests of homeowners.

*Knowledge of conflict resolution techniques at a proficient level.

*Professional communication skills (phone, interpersonal, written, verbal, etc.).

*Professional customer service skills.

*Self-motivated, proactive, detail-oriented, and a team player.

*Time management and time-critical prioritization skills.

Education & Experience:

*Bachelor's Degree

*1 - 3 years of Community Association experience

Salary:

$55K - $65K based upon experience in the industry.

Hybrid position in the Tulsa/Broken Arrow area.

Company DescriptionHOA property management company based in Broken Arrow, OK.Company DescriptionHOA property management company based in Broken Arrow, OK.
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