Administrative Assistant

7 days ago

Cleveland, Ohio, United States Starting Point NEO Full time

JOB SUMMARY:

The Administrative Assistant will complete administrative tasks required to support service and administrative functions of Starting Point, including the following departments: Marketing and Communications, Family and Community Engagement, Strategic Initiatives, and Out-of-School Time. Reporting to the Executive Vice President, the administrative assistant will be responsible for data entry, maintenance, and reporting; communications and reception support; scheduling; and tracking expenses.

Duties and Responsibilities:

  • Schedules meetings and arranges meeting accommodations. Manages Executive Vice President's calendar.
  • Provides customer service to incoming business from providers and community partners.
  • Develops calendars for training programs and other activities, as needed, for internal communications purposes.
  • Enters and edits data and information on services such as outreach, training, and advancement. Implements review of data in databases.
  • Creates spreadsheets, letters, database tables, and other documents, as needed.
  • Tracks, manages, and reconciles expenses on behalf of team leads.
  • Books travel, conferences, and other logistics for provider services team and others.
  • Plans, organizes, participates in, and records meetings, conferences, seminars, and other events to provide and/or receive information relevant to work assignments and programs. Joins teams for implementation of such events as needed.
  • Assists and/or prepares presentations to improve information sharing and comprehension.
  • Organizes, maintains, updates, and tracks files and SharePoint documents to ensure accuracy and completeness.
  • Key point person for timely response to incoming messages, scheduling requests, or similar projects.
  • Ability to organize, plan and manage own work effectively to meet deadlines.
  • Other related duties as needed.

Qualifications:

Highly qualified applicants will have at least an Associate's Degree in clerical work, data, or related field; ideally, two years of related experience; and detailed knowledge and comfort with Microsoft Office products - especially Excel, Word, PowerPoint, Outlook, and Teams. One must also be a quick study of new database systems. Candidates should be excellent communicators, including high marks for teamwork and collaboration. Strong candidates also possess a great deal of attention to detail and are curious about how to improve processes. Additional desirable qualities include:

  • Highly collaborative style; experience developing and implementing new programs and initiatives.
  • A strong track record as an implementer who thrives on working on various key projects concurrently.
  • Takes initiative and works proactively to address challenges or needs in the community.
  • Strong verbal and written communication skills.

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