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Protection Specialist

3 months ago

Thorn Hill, Tennessee, United States Armstrong Group Full time

Job Title: Protection Specialist at Guardian Protection

Brief Description:

If you are seeking an exciting opportunity with a company dedicated to your professional growth, look no further. Based in our renowned alarm monitoring center, our Protection Specialists play a crucial role in handling customer alarm activations through cutting-edge automation software.

This dynamic call center role focuses on delivering an exceptional customer experience and fostering a positive environment for team success.

In collaboration with a vibrant and welcoming team, we provide competitive pay and a comprehensive benefits package, including medical, dental, vision, and more, all starting immediately upon hire.


Responsibilities:
  • Responding to priority alarm notifications like burglary and fire alarms
  • Handling inbound calls related to alarm events
  • Working in a team-oriented environment with 24/7 operations
  • Maintaining attention to detail and accuracy in documentation
Qualifications:
  • Effective communication skills
  • Customer-centric approach
  • Proficiency in software applications
  • Minimum typing speed of 35 wpm
  • Ability to remain calm in emergency situations
Education:

High School Diploma or equivalent

Requirements:

This position in a regulated business requires passing a drug test, background check, and obtaining state licenses.


Secure your future with a career at Guardian Protection, an award-winning company.

About Guardian Protection: Guardian Protection is part of The Armstrong Group, a family-owned collection of companies established in 1946. The Armstrong Group now employs over 2,400 individuals nationwide across various industries, including utilities, technology solutions, and security services.

Guardian Protection is committed to providing equal employment opportunities.