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General Manager

3 months ago

Redmond, Washington, United States Compass Group USA Inc Full time
Eurest

Salary:
$115000 /year

Pay Grade: 15

Other Forms of Compensation:


As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities.

We feed the employees of the nation's largest and most-prestigious companies in every state and across all industries.

As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

Direct responsibility for the overall operations in a corporate executive account.

Manages front of the house service team as well as onsite Executive Chef & Executive Sous Chef and culinary team, maintaining all coordination and evaluation of production in the unit.

Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include the training and growth of all associates, as well as planning, assigning and directing work.

Supervisory Responsibilities:
Financially accountable for the dining services department.

Operates the restaurant in accordance with the approved budget, while providing the Client with the maximum value for the dollars spent.

Ensures that the food offered to the client, customers, and employees of the operation is of superior quality. Directs and conducts safety, sanitation, and maintenance programs. Maintains excellent relationships with employees, guests and Client as well as other departments within the operation. Promotes the professional growth and development of the entire team.

In addition, the General Manager will foster strong inter-departmental relations and integrate the dining service department with the facility plan of operations.

Functions/Duties

  • Develops short term and long term financial and operational plans for the unit which supports the overall objectives of the company.
  • Prepares the annual budget.
  • Monitors the performance of the unit through verification and analysis of customer satisfaction, systems and financial reports. Initiates corrective actions.
  • Maintains product and service quality standards in collaborating with the culinary team by conducting ongoing evaluations to provide the best food quality to the customer and Client
  • Implements and maintains sales and marketing programs.
  • Establishes and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
  • Establishes and maintains applicable preventative maintenance programs to protect the physical assets of the unit.
  • Maintains a security function which protects both the assets of the unit and the personal safety of employees and customers.
  • Implements and maintains effective two-way communication systems which reach all employees.
  • Develops new programs which result in an increased level of customer satisfaction and operational excellence.
  • Manages in compliance with established company policies and procedures.
  • Plans/coordinates menus utilizing the appropriate Eurest Dining Profiles Programs.
  • Ensures timely meal service to all service areas. Supervises serving of meals.
  • Responds to customer complaints in person at the time of the complaint or via e-mail for electronically received complaints.
  • Trains employees in proper execution of their job duties.
  • Determine work procedures, prepare work schedules, and expedites workflow.
  • Utilizes MyFi and manual systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll time keeping, etc
  • Responsible for ensuring [proper cash handling procedures are followed, drawer audits are performed, receipts/change funds/petty cash are balanced.
  • Orders food and other supplies from the approved sources.
  • Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company and governmental agency standards.
  • Develops sanitation schedule and ensures that food service employees adhere to the cleaning schedules.
  • Ensures that regularly scheduled CHAT sessions are held.
  • Issues written and oral instructions.
  • Hires, trains, evaluates and discharges workers (Discharges require the review of the District Manager).
  • Manages in compliance with local, state and federal laws and regulations.
  • Perform the job safely

Qualifications:

  • Bachelor's degree in food service or a combination of education + work experience
  • 2-4 year degree HRIM or culinary is preferred
  • 3-5 years progressive hospitality experience is desired
  • Must possess a valid Food Handler's Permit.
  • Demonstrated profit and loss management ability and client relations success is essential
  • Requires operations management experience with purchasing knowledge
  • Excellent communication and computer skills are needed, including knowledge of MS Office products

Necessary Knowledge and Skills:

  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest,
* commissions, proportions. Understanding of accounting and financial functions and ability to
* complete paperwork involving payroll, Inventory, and other operational data. Ability to apply
* concepts of basic algebra and geometry.

  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Certificates, Licenses, Registrations: Must meet state and local food handler requirements. Must possess food handler's permit. Must possess a ServSafe certification.
Apply to Eurest today

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation

Disclaimer:

this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

We encourage applicants with a criminal history (and driving history) to apply.

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Eurest are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • For positions in Washington State or to be performed Remotely, click here for paid time off benefits information.

Req ID:
Eurest

TARANPREET TANDON
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