Cbb QA Practices Manager
1 month ago
Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.
A career with U.S.Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.
Try new things, learn new skills and discover what you excel at—all from Day One.
Partners with leaders in their assigned Line of Business, Risk/Compliance/Audit (RCA) Consultants, and other RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework.
Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems, or human errors.
Ensures the active identification, response and/or escalation of risks as appropriate. May influence policies and procedures to maximize profit potential and minimize regulatory exposure. Accountable for an effective partnership between the Line of Business and the Lines of Defense.Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically more than eight years of applicable experience
- Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
- Advanced understanding of the business line's operations, products/services, systems, and associated risks/controls
- Thorough knowledge of Risk/Compliance/Audit competencies
- Strong leadership and management skills of processes, projects and people
- Effective written and verbal communication skills
- Strong analytical, problemsolving and negotiation skills
- Applicable professional certifications
This position assists the Consumer & Business Banking (CBB) Risk Quality Assurance (QA) Practices Director to design, facilitate, and maintain monitoring controls to promote consistent adherence to CBB QA Procedures, Business Line Quality Assurance (BLQA) Policy, and best practices throughout the QA lifecycle.
This includes work on a variety of projects supporting QA methodology and professional practices, including the QA Annual Plan, QA Procedures, Templates, Training, and QA Practices Peer Reviews.
The responsibilities include:
- Coordinate with QA testing teams to identify planned QA coverage, scope, and frequency of testing over CBB controls in accordance with BLQA Policy. Includes facilitating annual plan inputs, documentation, approvals, and publication as well as quarterly plan updates.
- Oversee the CBB QA's completion of control Test Execution records and control ratings in line with BLQA Guidance on a quarterly basis.
- Complete quarterly QA Reporting summarizing control testing results completed by CBB QA.
- Maintain the CBB QA procedures and templates for the quality assurance teams to utilize for testing. Maintain related change management documentation. Ensure the methodology is adequately vetted, approved, and communicated to QA team.
- Develop and present training over QA procedures and Bank Policies to the CBB QA department. Periodically update training as methodology changes.
- Oversee the completion of a QA Practice Peer Reviews to assess overall adherence to CBB QA Procedures, BLQA Policy, and best practices throughout the QA lifecycle. Communicate results of peer reviews to QA Management. Share best practices and opportunities for improvements with QA department.
- Complete followup on previously identified Peer Review findings and perform validation as needed.
- Perform other duties as assigned by QA Management.
- Preferred certificated CPA/CIA
- The role offers a hybrid/flexible schedule, which means there's an inoffice expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.
That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.
Our benefits include the following (some may vary based on role, location or hours):- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Shortterm and longterm disability
- Pregnancy disability and parental leave
- 401(k) and employerfunded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar yea
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