Manager - Corporate Communications
2 weeks ago
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
This role sits in the global Corporate Affairs & Communications organization and provides corporate communications and public affairs counsel and service to multiple executives in the organization. Reporting to the VP, Corporate Communications, the Manager, Corporate Communications will provide support for our corporate-wide media relations and CEO communications strategy, including earnings-related financial communications, as well as policy and issues management activities. This position requires strong understanding of the media and corporate communications landscape, excellent writing and project management skills with a high degree of focus on details, strategic enterprise thinking, industry knowledge, agility and experience with crisis and issue management, and an ability to forge strong working relationships across teams.
How will you make an impact in this role?
- Quickly develop a deep understanding of American Express, its business and customers to create opportunities to tell the American Express story.
- Support a proactive media relations strategy that increases visibility and enhances the company reputation.
- Help manage issues and crisis communications by demonstrating good judgment, agility and efficiency in navigating fast-pace and high-pressure situations, and sound implementation of decision-making frameworks.
- Support CEO financial communications and GCO-related communications, as well as working with the broader CA&C team on developing a holistic near- and long-term strategy for executive positioning across the Executive Committee.
- Support preparations for executive engagements, including media trainings, internal briefings, and the creation of content across media relations, employee communications, talking points, speeches, and presentations.
- Help manage incoming media requests and advise business leadership on strategy and tactics.
- Support VP of Corporate Communications in her capacity as a spokesperson for the company, including helping foster relationships with media and preparing for engagements.
- Effectively and quickly create, review and edit communications content (press releases, company statements, talking points, FAQs, etc.) and ensure alignment with American Express corporate narrative.
- Monitor, measure and report on media coverage of American Express.
- Partner effectively with communications colleagues and strategic business partners across the company to help coordinate communications activities, as appropriate.
- Serving as a relationship manager with public relations agencies and other external partners.
- Minimum 6+ years communications/public relations experience.
- Demonstrated ability to handle all types of media and corporate communications needs.
- Excellent written and verbal skills is crucial for this role.
- Excellent project management skills and ability to thrive while managing multiple priorities in a fast-paced work environment.
- Strong interpersonal skills and ability to create connections across functions and levels.
- Strong understanding and experience in media relations and day-to-day media management.
- Strong business acumen and strategic thinking skills, with proven track record of exercising sound judgment and clear decision-making under tight deadlines.
- Experience developing and implementing creative public relations and social media programs.
- Strong analytical, strategic, and creative skills.
- Experience working with public relations agency and vendor resources.
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.
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