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PRN Customer Care Specialist

3 months ago

Bradenton, Florida, United States Tidewell Hospice Full time

** PRN Customer Care Specialist**

**Job Category****:** Access Center **Requisition Number****:** PRNCU003354 Showing 1 location **Job Details**

**Description**

Responsible for successfully managing both inbound and outbound calls. Follows communication scripts, handles a variety of topics/questions, and acts as a liaison between our company and our customers.

Obtains information from a variety of sources to assist the public and internal colleagues with requests, questions, and information.

Manages and responds to time-sensitive requests for information by engaging multiple departments.

Assists patients, referral sources, and departmental inquires to resolve matters; replying by phone, electronically and/or in person.

Performs variety of administrative duties, as requested.

**Qualifications**

**Skills**

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**Education**

**Experience**

**Licenses & Certifications**