Field Service Technician, Cryogenics

2 weeks ago


New York, New York, United States Airswift Full time

A leading global company specialized in cryogen-free ultra-low temperature systems is in the market to hire a Field Service Technician to join the US team.

As a Field Service Technician your job includes on-site service, repair and maintenance of cryogenic systems, repair and maintenance of vacuum systems and pumps and preparing technical documentation.

Work in this role includes a considerable amount of travel, mostly in the USA and in Canada, but possibly internationally as well. You need to have a customer service attitude, since you will be in the front line in our customer service and product support.

Here's a few reasons to explore this opportunity:

  • Newly created position and first of its kind in the business
  • High growth opportunity with the possibility to run specific region in the future as business grows
  • Will be the face of customer care/support within North America
  • Outstanding opportunity to drive the delivery & shape the future of company's services and products across North America
  • Provided full support of the global support team

Responsibilities

  • On-site service, repair, and maintenance of cryogenic systems
  • Repair and maintenance of vacuum systems and pumps
  • Customer service and product support
  • Preparing technical documentation
  • Collaborating with global support team
  • Travel up to 50%

Qualifications

  • At least 5 years of experience in troubleshooting industrial/commercial mechanical systems or instrumentation, scientific instrumentation is a plus
  • A High School Diploma or equivalent
  • Cryogenic experience
  • A valid drivers license is a must have to visit customer sites (minimum 1 year from acquiring the license)
  • Systematic, independent, diligent personality and commitment to high-quality


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