Current jobs related to Customer Experience Manager Full-time - Hagerstown, Maryland - Michaels

  • Customer Experience Specialist

    2 days ago

    Hagerstown, Maryland, United States Point Broadband Full time

    Customer Experience SpecialistPoint Broadband is seeking a skilled Customer Experience Specialist to provide exceptional customer support and resolve issues in a timely manner. The ideal candidate will possess strong communication and problem-solving skills, with the ability to work in an agile environment.Key Responsibilities:Provide superior customer...

  • Supply Chain Customer Experience Specialist

    1 week ago

    Hagerstown, Maryland, United States Lowe's Full time

    Job SummaryWe are seeking a highly skilled Supply Chain Customer Experience Professional to join our team at Lowe's. As a key member of our supply chain team, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.Key ResponsibilitiesUtilize strong judgment and available...

  • Store Associate

    4 weeks ago

    Hagerstown, Maryland, United States Simon Property Group Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Simon Property Group's GUESS Factory store in Hagerstown, MD.Key Responsibilities:Provide exceptional customer service, ensuring a positive shopping experience for all customers.Maintain a clean and organized store environment, adhering to visual...

  • Security Officer Full Time

    3 weeks ago

    Hagerstown, Maryland, United States Allied Universal® Full time

    Job DescriptionOverviewAllied Universal, a leading security and facility services company, offers rewarding careers that provide a sense of purpose. As a member of our dynamic, diverse, and inclusive team, you will be part of a culture that reflects in our communities and customers we serve. We provide medical, dental, and vision coverage, life insurance,...

  • Security Officer

    3 weeks ago

    Hagerstown, Maryland, United States Allied Universal® Full time

    Job DescriptionOverviewAllied Universal, a leading security and facility services company, offers rewarding careers that provide a sense of purpose. As a member of our dynamic, diverse, and inclusive team, you will be part of a culture that reflects in our communities and customers we serve.Job SummaryWe are seeking a Security Officer to serve and safeguard...

  • Customer Service Representative

    2 weeks ago

    Hagerstown, Maryland, United States GXO Full time

    Unlock Your Potential in LogisticsGXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services.About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key...

  • Full Time Position

    7 days ago

    Hagerstown, Maryland, United States Lowe's Full time

    Lowe's Wesel Blvd.Job SummaryAs a Head Cashier at Lowe's, you will be responsible for providing supervision, coaching, and support to the Customer Service Associate team. Your key responsibilities will include:Leading the Front End Team to deliver a quick, professional, and friendly checkout experience for customers.Ensuring merchandise is accurately scanned...

  • Customer Service Coordinator

    3 weeks ago

    Hagerstown, Maryland, United States GXO Logistics Full time

    Unlock Your Potential in LogisticsGXO Logistics is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services.About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As...

  • Security Officer

    3 weeks ago

    Hagerstown, Maryland, United States Allied Universal® Full time

    Job OverviewAt Allied Universal, we are committed to providing a safe and secure environment for our clients and their employees. As a Security Officer, you will play a critical role in ensuring the safety and well-being of our clients and their properties.ResponsibilitiesProvide exceptional customer service to our clients by carrying out safety and security...

  • Pharmacist (Full or Part Time) - Retail Pharmacy Professional

    6 days ago

    Hagerstown, Maryland, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist (Full or Part Time) to join our team at Walgreens. As a key member of our healthcare team, you will be responsible for providing exceptional patient care, ensuring the safe and effective dispensing of medications, and promoting health and wellness in our communities.Key...

  • Pharmacist (Full or Part Time)

    4 days ago

    Hagerstown, Maryland, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist to join our team at Walgreens. As a key member of our pharmacy team, you will play a critical role in providing exceptional patient care and ensuring the efficient operation of our pharmacy.Key ResponsibilitiesProvide Patient Care: Offer empathetic and personalized consulting services to...

  • Customer Service Coordinator

    1 week ago

    Hagerstown, Maryland, United States GXO Logistics Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at GXO Logistics. As a key member of our operations team, you will play a critical role in ensuring the smooth flow of goods and information within our warehouse.Key ResponsibilitiesCoordinate workload allocation among warehouse workers,...

  • Customer Service Coordinator

    1 week ago

    Hagerstown, Maryland, United States GXO Logistics, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at GXO Logistics, Inc. As a key member of our operations team, you will play a critical role in ensuring the smooth flow of goods and information within our warehouse.Key ResponsibilitiesCoordinate workload allocation among warehouse workers, material handlers, and...

  • Customer Engagement Associate

    1 month ago

    Hagerstown, Maryland, United States Schurz Communications Foundation, Inc. Full time

    Customer Service RepresentativeJob Category: Customer Service Requisition Number: CUSTO01399Job OverviewSchurz Communications Foundation, Inc. is seeking a motivated individual who is eager to contribute and advance within our organization. The Customer Service Representative will play a vital role in delivering exceptional service related to our video,...

  • Pharmacist (Full or Part Time) - Retail Pharmacy Professional

    3 weeks ago

    Hagerstown, Maryland, United States Walgreens Full time

    About the RoleWe are seeking a highly skilled and compassionate Pharmacist to join our team at Walgreens. As a key member of our retail pharmacy team, you will play a critical role in providing exceptional patient care and promoting healthy lifestyles in our communities.Key ResponsibilitiesProvide expert clinical services, including immunizations, diagnostic...

  • Part Time Assistant Manager

    3 weeks ago

    Hagerstown, Maryland, United States rue21 Full time

    Job SummaryThe Assistant Store Manager is a key member of the retail team at rue21, responsible for driving sales growth and delivering exceptional customer experiences. As a results-driven professional, you will utilize successful KPIs to drive performance and maintain a high level of integrity in all aspects of the role.Key ResponsibilitiesLead a team of...

  • Assistant Store Manager

    6 days ago

    Hagerstown, Maryland, United States rue21 Full time

    Full Time Assistant Manager**About the Role**As a Full Time Assistant Manager at rue21, you will be the face of the company, representing our brand and values to customers and associates alike. You will be responsible for leading your team to provide an exceptional shopping experience, driving sales growth, and maintaining a positive and inclusive store...

  • Customer Service Coordinator

    3 weeks ago

    Hagerstown, Maryland, United States Procom Full time

    Customer Service Representative - 1st ShiftAt Procom, we're seeking a highly skilled Customer Service Representative to join our team in Hagerstown, Maryland. As a key member of our warehouse operations, you'll play a vital role in ensuring seamless customer experiences.Key Responsibilities:Coordinate workload allocation among warehouse workers, material...

  • Full-Time Special Education Instructor

    3 weeks ago

    Hagerstown, Maryland, United States Soliant Full time

    Job Overview**Job Summary:**Soliant is seeking a highly qualified Full-Time Special Education Teacher to join our team. As a Special Education Teacher, you will be responsible for providing educational support to students with special needs.Key Responsibilities:Develop and implement individualized education plans (IEPs) for students with special needsProvide...

  • Full-Time Special Education Instructor

    3 weeks ago

    Hagerstown, Maryland, United States Soliant Full time

    Job Summary:Soliant is seeking a highly qualified Full-Time Special Education Teacher to join our team. As a Special Education Teacher, you will be responsible for providing educational services to students with special needs.Responsibilities:Develop and implement individualized education plans (IEPs) for students with special needsProvide instruction and...

Customer Experience Manager Full-time

4 months ago

Hagerstown, Maryland, United States Michaels Full time
Store - HAGERSTOWN, MDQue ferez-vous?

Offrir une expérience de magasinage centrée sur la clientèle en gérant et en
obtenant une exploitation de l'aire des caisses efficace et en respectant les attentes.
Diriger les processus omnicanaux. Maintenir les normes de rangement du magasin
pour tenir nos promesses de marque. Offrir un service à la clientèle courtois.

Activités principales


• Aider le directeur du magasin à gérer et à assurer le respect des procédures opérationnelles normalisées (PON) et des programmes de l'entreprise pour assurer la conformité aux lois et règlements applicables, assurer la mise en pratique des politiques et des normes de l'entreprise et tenir l'équipe responsable des conditions du magasin et des résultats obtenus.


• S'assurer que les politiques et les procédures à l'aire des caisses sont respectées, atteindre les IRC et gérer l'équipe afin que les membres atteignent les IRC liés à leur poste.


• Planifier et diriger l'exécution des cours et des événements en magasin en fonction du programme de l'entreprise.


• Diriger les processus omnicanaux.
• Gérer et exécuter les programmes de prévention des pertes et de sécurité.
• Aider avec le processus de compte de l'argent et des dépôts bancaires.
• Aider avec les processus liés aux stocks, ce qui comprend les retours aux fournisseurs (RAF) et les activités d'avis préalables à l'expédition (APE) au besoin.
• Aider à intégrer les nouveaux membres d'équipe. Révision effectuée en février 2023


• Former, observer et encadrer l'équipe du service à la clientèle (sur la surface de vente et aux caisses) pour obtenir des résultats, participer au processus de gestion du rendement, soutenir le développement des talents de votre équipe, utiliser les compétences de leadership pour le développement personnel continu.


• Agir en tant que gérant en service (GES).
• Interagir avec les autres de façon acceptable et respectueuse, rester positif et respectueux même dans les situations difficiles, faire la promotion de l'engagement envers la vision et les valeurs de l'entreprise, projeter une image positive et servir de modèle pour les autres.


• Accueillir les clients, les aider à trouver les produits et offrir des solutions.


• Participer aux processus de déchargement du camion et de remplissage des présentoirs pour assurer que les normes des livraisons par camion sont suivies et que le budget est respecté.


• Gérer et exécuter les programmes de prévention des pertes et de sécurité.


• Avoir une formation multidisciplinaire pour la vente et la production dans l'encadrement sur mesure.


• Dans certains magasins où il n'y a pas de gérants de l'encadrement, les responsabilités comprennent également : la livraison de solutions d'encadrement sur mesure de haute qualité à nos clients dans les délais prévus, en planifiant et en gérant l'exécution de la charge de travail de l'encadrement en partenariat avec le directeur du magasin.

Type d'expérience préférable requis pour le poste.


• Expérience de gestion d'un commerce de détail préférable

Exigences physiques et environnementales (CD, Artistree, magasins) La description du poste doit préciser les exigences physiques minimales du poste telles que les exigences liées au temps passé debout, assis, à soulever des charges, à marcher et à effectuer des mouvements répétitifs. Décrire les conditions environnementales pour lesquelles le postulant ou l'employé doit être au courant, tout particulièrement en ce qui a trait aux facteurs environnementaux pouvant causer un risque de santé ou de sécurité.

Environnement de travail
• Habileté à rester debout pendant de longues périodes
• Habileté à se déplacer dans le magasin
• Se courber, soulever, transporter, atteindre et s'étirer fréquemment
• Soulever des boîtes lourdes et accéder à des étagères élevées à l'aide d'une échelle ou d'un équipement similaire.
• Environnement de magasin de détail public à prendre soin des clients; toutes les aires publiques sont climatisées; quelques entrepôts peuvent ne pas être climatisés; il se peut que du travail à l'extérieur vous soit assigné (recueillir les paniers de magasinage ou pendant le déchargement des camions); l'atelier d'encadrement comporte une machine de coupe du verre et une presse à Révision effectuée en février 2023 Page 3
• Si vous avez besoin d'aide pour accomplir ces fonctions essentielles de l'emploi, veuillez contacter votre supérieur hiérarchique afin que nous puissions entamer le processus interactif avec vous pour déterminer si un accommodement raisonnable est possible. chaud; les heures de travail comprennent les soirs, les fins de semaine et tôt le matin.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

To review a comprehensive list of benefits, please visit )

CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit . )

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.