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Assistant Service Manager

3 months ago

Lakewood, New Jersey, United States AAMCO Transmissions and Total Car Care Full time

We are looking for an Assistant Service Manager whom is a high-energy professional. The ideal candidate is one who will not only lead by example, but is also a team player. We are looking for someone who can take on many different roles while managing the day-to-day operations in our center. An Assistant Service Manager will be expected to communicate with customers, build client relationships, assist with the management of technical team, and ensure AAMCO policies and procedures are being adhered to.

Responsibilities:

  • Meeting and greeting customers
  • Managing technician workflow
  • Recommending services to customers
  • Ordering parts and inventory
  • Keeping customers updated on the status of their vehicles repairs
  • Managing and tracking lead counts as well as customer satisfaction ratings
  • Generating and closing sales
  • Deliver a high level of customer service and quality control over all aspect of the centers business, operations, and work product

Requirements:
  • Minimum of 1 year of automotive service sales experience OR equivalent sales experience with a track record of success
  • Excellent one-time closing skills
  • Strong commitment to customer service and relationship building
  • Ability to communicate and use interpersonal skills at a sustained high level
  • Capable of multi-tasking and executing in a fast-paced environment
  • Honest, goal-oriented and energetic team player
  • Must have valid drivers license

What We Offer:
  • Competitive compensation packages and incentive programs
  • Ongoing training and field support
  • Paid time off
  • Growth opportunity