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Cash Office/ Customer Service Desk Associate

3 months ago


New Hartford, New York, United States Boscov's Full time

Cash Office/ Customer Service Desk Associate

Bring your experience to work for you where people love to shop Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team.

Job Responsibilities

Responsibilities of the Cash Office Associate portion include:

Reconciliation of Cash Receipts

Counting the safe

Performance of audits

Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures

Register repair/ Answering questions related to the register

Responsibilities of the Customer Service Associate portion include:

Provide customer service by completing customer requests and/or resolving issues in a timely manner.

Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.

Make storewide announcements over public address system.

Handle layaway storage, maintain records, receive payments and release merchandise.

Gift wrap customers purchases following company standards and procedures

Job Requirements

Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service.

Additional requirements include:

Possess basic math skills

Prior cash handling required

Retail and/or banking experience, preferred

Ability to operate an adding machine

Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management

Ability to learn computer systems, POS register, and telxon

Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits

At Boscovs, we value our employees, and thats why we provide a competitive compensation and benefits package. As a member of our retail operations team, you will be eligible to receive:

Starting Rate: $15.75 per hour

Weekly Pay

Comprehensive benefits package, including medical/dental

Paid Vacations and Personal days

Liberal Employee Discounts

Opportunity for Advancement

Much More

Work where people love to shop

Equal Opportunity Employer

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