HR Shared Services Coordinator

2 weeks ago


Portland, Oregon, United States Columbia Sportswear Full time


ABOUT THE POSITIONColumbia Sportswear Company's Human Resources organization aims to advance company strategy and connect talented people with their passions through work and a life outside.

We need passionate people to create exceptional products, differentiated consumer experiences and to grow the business.

Our teams ensure the company's success by focusing on attracting and retaining diverse talent, building organizational effectiveness, and supporting the mental, physical, social and financial wellbeing of all employees.

As a Shared Service (SS) Coordinator you'll provide frontline support for HR-related inquiries and perform various tasks related to HR activities and programs.

Advisers maintain cross-functional knowledge of HR processes to assist contacts with all self-service activities.

You'll report on trends related to those inquiries and partner with COE and Process Owners to ensure quick and effective resolution.

HOWYOU'LLMAKE A DIFFERENCEAct as the front line of support for current and prospective employees in resolving a wide variety of HR inquiries and requests - actively triaging, resolving, and/or escalating each item as defined by service level agreementsPerform cyclical reports, data audits and general administrative tasks on a routine basis - identifying errors and issues that occur and escalating for timely resolutionMaintain employee facing HR resource artifacts by reviewing, testing, and making applicable updatesFind opportunities for continuous improvement initiatives and propose solutions and ideas to find more efficient ways to deliver HR support to candidates, employees, and people leadersYOU AREExcellent interpersonal and communication skills to provide excellent customer service with a variety of people, inside and outside of the company.

Highly communicative, transparent, and can work with a sense of urgencyA collaborator who can foster and champion cross-functional partnership to solve problemsdetail oriented, ensuring work is thorough, accurate, and most of all easily understandable to those outside of HRAbility to use discretion in dealing with highly confidential and sensitive informationNewer to the HR field and excited to learn, grow and challenge yourselfYOUHAVEGeneral understanding of HR FunctionsApplied HR or relevant work experience including customer serviceMicrosoft Office knowledge including Excel and WordStrong organizational skillsUser skill related to HCM Solutions, preferably Workday#LI-SR1#HybridThis job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


The Know Your Rights poster is available here:
The pay transparency policy is available here: Columbia Sportswear is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding.

Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community.

Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match.

Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).

In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.#J-18808-Ljbffr

  • Portland, Oregon, United States Columbia Sportswear Full time

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