Development Operations Manager

1 week ago

San Francisco, California, United States Jewish Vocational Service Full time
Why Join JVS?

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of racial equity and focused on helping our program participants achieve economic mobility, we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors, offering high quality jobs.
Building on decades of experience and success, JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs, employer engagement and policy change, JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.

The Role

Under the direction of the Director of Development, the Development Operations Manager plays a key role in managing annual fund campaigns, donor stewardship, and events within the Development Department. This is an ideal position for a donor-centric, technically savvy, and detail-oriented candidate who thrives in a fast-paced, collaborative, and dynamic environment. This position offers an opportunity to gain broad fundraising experience as a key member of a high-performing fundraising team. The position also manages the Development Coordinator and the Development Database and Systems Analyst.

Scope

Annual Fund Campaigns
  • In collaboration with the Director of Development, set strategy and creative direction for theAnnual Fund program, helping the team improve retention and acquisition rates to meet our fundraising goals.
  • Implement and evaluate the organization's annual fundraising campaigns, including creating compelling solicitation letters, developing segmented mailing lists, working with vendors, etc.
  • Identify trends in giving patterns to inform direct mail solicitations and adapt annual fund strategies as needed to reach general campaign goals.
  • Design and implement database tracking systems in Salesforce that support donor engagement and fundraising growth, including engagement plans, prospect research and mailing list acquisition.
  • Support the ongoing maintenance of audience tracking and list management systems to ensure efficient reporting for mailings and e-communications.
  • Ensure the development and upkeep of portfolios for frontline fundraisers; implement reporting and tracking systems to support annual cultivation and solicitation of major donors.
  • Manage pipeline of new donors; ensuring that all notable donors are stewarded in a timely and appropriate manner.
  • Collaborate with the Marketing team to develop an annual calendar, online giving strategy, and high-impact marketing materials to support regular donor communications and solicitations.
  • Collaborate with Marketing to support program alumni engagement and campaigns.
Donor Stewardship & Recognition
  • Oversee donor acknowledgement process and donor recognition; ensure templates are updated on a quarterly basis and customized based on donor or audience.
  • Create and implement a dynamic stewardship calendar with a variety of written materials and special communications that provide a steady and positive message of gratitude, including but not limited to annual Thank-a-thon, holiday cards, thank you notes, etc.
  • Lead the development and coordination of other donor stewardship and cultivation activities as needed: quarterly major donor reports, donor facing volunteer events, meetings with institutional funders or prospects, etc.
  • Respond to donor and staff inquires, as needed.
  • Responsible for all donor stewardship initiatives:
  • Support front-end fundraising portfolio managers.
  • Assess and design stewardship plan annually.
  • Project manage all activities in Salesforce.
  • Ensure all donors receive a timely acknowledgement for their gifts.
Event Planning
  • In collaboration with the Director of Development, plan and execute all logistical aspects of JVS's premier annual major fundraising event, Envision.
  • Support development activities to steward donors to attending annual special event (Envision)
  • Support event project management activities including but not limited to; drafting event landing pages, sponsorship outreach, ticket registration, drafting invitations, creating segmented mailing lists, working with vendors, etc.
  • Additional event support as needed
Bi-annual Thank-a-Thon
  • Create a volunteer to sign-up process, schedule and train volunteers to conduct bi-annual Thank-a-thon activities (remotely) with donors
  • Recruit alumni volunteers through direct email and promote internally through JVS "Cup of Coffee" newsletter
Donor Communications
  • Lead writer to design donor communications: email, direct mail, acknowledgement letters, thank you cards, special event materials
  • Contribute to design of annual appeal solicitation
  • Design script for bi-annual thank-a-thon
  • Design acknowledgement letter script (updated quarterly)
Administration
  • Manage relationship with printing partner to coordinate orders
  • Support development department budget by tracking expenditures
  • Answer donor inquiries
  • Review and support development revenue tracking
  • Manage giving inbox
Qualifications:

Minimum Competencies
  • Strong customer service and relationship management skills. Consistently respectful, dependable and reliable; inspires trust.
  • Self-starter with strong independent judgment, discretion and critical thinking; ability to work autonomously as well as part of a team, and to stay focused under pressure.
  • Innovative and creative approach to projects and problem solution; suggests logical, realistic solutions based on data and best practices; knows when to consult.
  • Ability to organize and manage multiple projects in a very fast-paced, performance-oriented environment.
  • Meticulous attention to detail and ability to master new tasks quickly.
  • Excellent communications skills, including the ability to write and edit polished communications for board, donors and volunteers; able to clearly communicate ideas and solutions persuasively; adjusts communication style to best suit audience.
  • Comfortable learning new technologies and software platforms; able to troubleshoot issues and suggest improvements.
  • Model professional presentation/behavior, exercising discretion and confidentiality.
  • Ability to work in a multicultural environment with a diverse staff and clientele.
  • Leverages supervision to identify opportunities for professional development; provides feedback to supervisor.
  • Strong data management experience (preferably Salesforce)
  • Experience managing a large portfolio of donors in Salesforce including but not limited to; modeling, running reports, data analyzation, designing dashboards
  • Experience in moves management of a large portfolio of donors
Minimum Qualifications
  • Minimum 4-5 years of experience as a development manager or coordinator in a nonprofit or educational setting.
  • Experience using Microsoft Office Suite
  • Experience with Salesforce NPSP or similar CRM database.
  • Experience with direct mail campaigns, donor relations and event planning.
What We Offer
  • Annual Salary: $90K - $100K
  • Equitable pay
  • 100% covered medical and dental plans for the employee
  • Accrued twenty (20) days of Vacation + accrued twelve (12) days of Paid Sick Leave
  • Paid federal and Jewish holidays
  • 3% 403(b) retirement contribution match and 3% non-elective contribution
  • Healthcare and Dependent Care FSA
  • Pet Insurance Discounts
  • Employee Assistance Program
  • Professional development opportunities and $500 Work-From-Home stipend
  • This position is hybrid with the expectation of working in our San Francisco office; JVS does not provide relocation packages
  • 4 Day Work Week Pilot starting 09/01/2023
JVS is anEqual Opportunity Employerand does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, national origin or disabilities. We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process.

JVS values intersectional racial equity and strives to center people of color, people from working class backgrounds, women and LGBTQ+ people. We strongly encourage applications from people with these identities or who are members of other communities that experience marginalization.

#J-18808-Ljbffr

  • Property Manager

    1 week ago

    San Francisco, California, United States MyPlace Asset Manager LLC Full time

    Join Our Team and Be a Part of Our Success: Every Opportunity Is Waiting for YouAbout Us:MyPlace Self Storage is not just a company, it's a close-knit community. We stand out in the industry as pioneers with our focus on innovation, exceptional service, and team member development. As we expand our portfolio, we are seeking dedicated individuals ready to...

  • Assistant Manager

    1 week ago

    San Francisco, California, United States Tenderloin Neighborhood Development Full time

    Job DetailsJob Location: 990 Polk Street Apartments - San Francisco, CAPosition Type: Full TimeSalary Range: UndisclosedJob Shift: DayDescriptionJob Title: Assistant ManagerDepartment: Property ManagementEmployment Status: Full-Time; Non-exemptPay Range: $ $26.06/hourLocation: 990 Polk, San Francisco, CASchedule: Monday - Friday, 8:30 am - 5:00...

  • Assistant Manager

    1 week ago

    San Francisco, California, United States Tenderloin Neighborhood Development Full time

    Job DetailsJob Location : Mosaica Family Apartments - San Francisco, CAPosition Type : Full TimeSalary Range : UndisclosedJob Shift : Day Description Job Title:Assistant Manager Department : Property Management Employment Status : Full-Time; Non-Exempt Pay Range : $ $26.06/hour Location: 680 Florida St, San Francisco, CA Schedule:Monday - Friday; 8:30 am -...

  • Assistant Manager

    1 week ago

    San Francisco, California, United States Chinatown Community Development Corporation Full time

    Assistant Manager - Namiki (Onsite) San Francisco, CA Full Time Property Management Entry Level **Job Summary:** The Assistant Manager assists the Property Manager in managing all aspects of daily building operations. Responsibilities include office management, administrative paperwork, responding to general inquiries from residents, and resolving...

  • IT Operations Manager

    1 week ago

    San Francisco, California, United States Dodge & Cox Full time

    The IT Operations Manager will work with development teams to design, plan, create and implement software so that Cloud and on-premise infrastructure and applications are integrated and optimized for performance. This person will be responsible for oversight of systems' availability 24*7 for on premise, Cloud or Vendor hosted solutions as per the defined...

  • Operations Manager

    1 week ago

    San Francisco, California, United States Building Owners and Managers Association of San Francisco Full time

    Summary of the Position:The Operations Manager will report to the Property Manager and will be based in our Mission Rock property management office. You will be responsible for ensuring smooth day-to-day operations, with the goal of providing the highest quality service experience to establish and foster long-term customer relationships. The successful...

  • Senior Financial Asset Manager

    4 weeks ago

    San Francisco, California, United States Mission Economic Development Agency Full time

    Join our MEDA TeamAt MEDA, we find meaning and fulfillment in investing in people's lives. We work collaboratively to close the opportunity gap for low-to moderate-income Latino families in San Francisco's Mission District by providing them access to affordable housing, career and small-business development, education, and more. As MEDA continues to...

  • Senior Financial Asset Manager

    2 months ago

    San Francisco, California, United States Mission Economic Development Agency Full time

    Join our MEDA TeamAt MEDA, we find meaning and fulfillment in investing in people's lives. We work collaboratively to close the opportunity gap for low-to moderate-income Latino families in San Francisco's Mission District by providing them access to affordable housing, career and small-business development, education, and more. As MEDA continues to...

  • IT Operations Manager

    1 week ago

    San Francisco, California, United States Catholic Charities Community Services Full time

    Job Description Job DescriptionCatholic Charities is the social services arm of the Catholic Church in the Archdiocese of San Francisco. Founded in 1907 to care for the orphans of the San Francisco earthquake, Catholic Charities is an independent non-profit organization. All financial contributions directly support Catholic Charities' programs in Marin, San...

  • Business Development Manager

    1 week ago

    San Francisco, California, United States JMS Talent Acquisition LLC Full time

    The role of Business Development/Marketing Manager is a pivotal one at our firm. You will focus on enhancing the growth of our San Francisco office, Sports practice, and West Coast Real Estate practice by identifying business opportunities through market data and competitive insights. Your main responsibility will be to create and implement effective...

  • Hotel Operations Manager

    1 week ago

    San Francisco, California, United States Sage Restaurant Group Full time

    Hotel Operations Manager - Hotel Zeppelin San Francisco , California Apply Now Hotel Zeppelin is seeking an Operations Manager to join our team in serving guests with creativity and passion Work Where You BelongHotel Zeppelin - A vibrant and vivacious hub that celebrates San Francisco's counterculture, with a cheeky take on hospitality. Here's to the...

  • Clinic Operations Manager

    1 week ago

    San Francisco, California, United States Health Right 360 Full time

    HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health,...

  • Marketing Operations Manager

    1 week ago

    San Francisco, California, United States Anyscale Full time

    We are seeking a talented and experienced Marketing Operations Manager to join our dynamic marketing team. The Marketing Operations Manager will play a pivotal role in optimizing our marketing and GTM processes across PLG and Sales-led motions, and driving operational excellence and efficiency across all marketing initiatives. Three key areas for this role...

  • Development Manager

    1 week ago

    San Francisco, California, United States Scion Staffing Full time

    Scion Nonprofit Staffing has been engaged to conduct an immediate search for an experienced Development Manager for our wonderful nonprofit climate justice organization in San Francisco, California This incredible role works hands-on, leading the fundraising program, managing all aspects of fund development strategy, and driving incredible revenue growth...

  • Manager, Treasury Operations

    1 week ago

    San Francisco, California, United States Autodesk Full time

    Position Overview It is an exciting time to be at Autodesk We are on a mission to bring Treasury to the forefront of the digital era as we enter our next growth phase as a company. We have just gone through several system implementations to start us on this journey, and we are now looking for a Treasury Manager to join us on this path of digital...

  • Business Development Manager

    1 week ago

    San Francisco, California, United States Burq, Inc. Full time

    About Opportunities at BurqBurq embarked on an ambitious mission: how can we simplify the intricate process of offering delivery into a seamless turnkey solution.Beginning by constructing the largest network of delivery channels, collaborating with major delivery firms. We have streamlined the process for businesses to connect to our network and commence...

  • Project Development Manager

    1 week ago

    San Francisco, California, United States Cordoba Full time

    OverviewProject Development Manager - Asset Management - Education Cordoba is seeking a Project Development Manager, Asset Management for its Education Sector. This position provides planning and coordinating pre-construction activities for new school buildings and modernization projects, overseeing the scope, schedule, and budget of multiple projects,...

  • Business Development Manager

    1 week ago

    San Francisco, California, United States Carta Full time

    The Company You'll Join Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to unlock the power of equity ownership for more people in more places. Carta is trusted by more than 40,000 companies and over two million people in nearly 160 countries to manage cap tables, compensation,...

  • Business Development Manager

    1 week ago

    San Francisco, California, United States NELSON Full time

    POSITION OVERVIEW: As a Business Development Manager at Nelson Connects, you will be responsible for fostering business growth and client relationships within a specific geographical area. Your role will involve expanding business connections with targeted prospects and existing clients in order to drive revenue and achieve measurable goals.KEY...

  • Sales Operations Account Manager

    1 week ago

    San Francisco, California, United States Traeger Wood Pellet Grills Full time

    Welcome To The Traegerhood: Our business is BBQ, and business tastes good. Traeger invented the wood pellet grill over 30 years ago, and we've been revolutionizing outdoor cooking ever since. We're a team of disruptors, innovators, problem solvers, and food fanatics who are dedicated to bringing people together to create a more flavorful world. From our...