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Technical Program Manager
3 months ago
Summary:
Execute compute and storage operational support for client Research users.
Responsibilities:
Technical/Program Management Operational support for basic compute and storage allocation and automation during the transition of new responsibilities to Research PARM in H2-24.
This temp role will be to stabilize this transition and help streamline the operational support process such that existing HC/support rotation can take ownership after the contract.
We are seeking a strong candidate who can help our team implement resource fulfillment, track progress, and facilitate the delivery process to end services.
Own day to day provisioning actions for compute and storage service resource types for all of Research including organic and launch (inorganic) growth needs.
Analyze requests submitted by Research Teams for available capacity and determine if the orders can be provisioned, ensuring prompt resolution of requests and investigation of questions raised regarding compute resources.
Work with customers on developing short and mid-term provisioning plans for resource requests.
Provide standard or custom reports on capacity utilization and/or shortfalls to Research PARM/VPSO team members.
Monitor and respond to compute capacity related alerts.
Maintain and improve compute capacity automation systems.
Partner with Research PARM & Vertical Planning Team (VPSO) in management of capacity related production issues. Ensure issues are escalated correctly with respect to severity and priority.
Assist Research PARM with ensuring compute and storage orders are placed with appropriate schedule and budget. Track of machine orders and provide reporting via standard tools such as Sheets, Docs, web based tools, etc.
Partner with VPSO to staff and schedule Research Compute Resources Office hours as a forum for Engineering teams to have ad hoc questions on resource management answered.
Allocate machine resources to fund launches and reclaim unused machine resources using command line, web based tools, or automated provisioning tools.
Provide individualized support to teams as they determine how to request machine resources for new launches, coordinating effectively with Engineers, Program Managers, and other Resource Planners.
Requirements:
Bachelor's Degree with 3-5 years equivalent work experience; candidates with Program/Project Coordinating, Accounting, and/or Data experience are encouraged to apply Program Coordination skills are needed to prioritize requests and work with teams to identify alternatives when requests cannot be fulfilled.
Detail oriented; there are many things to keep track of in this space and the job requires excellent organizational skills.
Strong written and verbal communication skills.
Experience using basic command-line executables (unix kernel).
Experience with Google Suite, especially Sheets, to analyze data.
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
Desired:
Experience planning compute machine capacity for teams.
Experience with cloud computing technologies.
Basic knowledge of SQL and experience creating dashboards, scripting, or coding to automate tasks.
Financial/Accounting Analysis - Ability to find trends, maintain budgets, and plan capacity for numerous teams.
Pay rate range:
$ $95.97 hourly
If you have the described qualifications and are interested in this exciting opportunity, please apply
Ranked a Top Staffing Firm in the U.S.
by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles.
With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below.If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.
Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Behavioral Health Platform
Medical, Dental, Vision
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others.
Genesis10 is an Equal Opportunity Employer.
Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.