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Receptionist - State Farm Agent Team Member

3 months ago

Alexandria, Virginia, United States Sharon Eddy - State Farm Agent Full time

ROLE DESCRIPTION:


As a part time bilingual (Spanish) Receptionist - State Farm Agent Team Member with Sharon Eddy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you an ideal fit.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


RESPONSIBILITIES:

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • The position requires excellent telephone skills.
  • Must be able to work from 8:50am to 1pm Monday through Friday and the 1st Saturday of the month from 9am to 1pm.

QUALIFICATIONS:

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problemsolving
  • Bilingual Spanish/English required.

BENEFITS:

  • Hourly pay
  • Growth potential/Opportunity for advancement within my office