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Marketing Ambassador

2 months ago

Alexandria, Virginia, United States Gary Clark - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Marketing Representative at Gary Clark - State Farm Agent. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build and maintain strong relationships with customers to understand their needs and preferences.
    • Follow up with customers as needed to ensure their satisfaction and address any concerns.
  • Provide Exceptional Customer Service
    • Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Drive Business Growth
    • Use exemplary communication skills to efficiently meet the needs of customers while promoting the development of our business.
    • Collaborate with other agency team members to achieve sales and growth targets.
Requirements
  • Dedicated to Customer Service
    • Provide exceptional customer service and ensure that customer needs are met in a timely and professional manner.
  • Effective Communication Skills
    • Communicate effectively with customers and other team members to ensure seamless service delivery.
  • Problem-Solving Skills
    • Proactively identify and resolve customer issues in a timely and professional manner.
Benefits
  • Competitive Salary and Commission/Bonus Structure
    • Enjoy a competitive salary and commission/bonus structure that rewards your hard work and dedication.
  • Growth Opportunities
    • Take advantage of internal growth opportunities and advance your career within our agency.
  • Paid Time Off and Benefits
    • Enjoy paid time off, including vacation and personal/sick days, as well as a KEOGH Retirement Plan.