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Senior Installation Technician

3 months ago

Kenosha, Wisconsin, United States Diversified Full time

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference - whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.

Our dedicated teams craft solutions experienced by millions every day including:

  • Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
  • Building the first fly pack broadcast system transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world
  • Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis LED Display in Times Square, NY
  • Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe
Founded in 1993, we're a global organization serving local needs with associates worldwide. Learn more at and follow us on LinkedIn and Twitter.

$5,000 sign-on bonus for external candidates. Subject to eligibility.

What part will you play?

The Senior Installation Technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients' buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. The installation can include rack and enclosure build outs, panel terminations, device installation, testing and troubleshooting. The Senior Tech will be responsible for our most complex system designs, will mentor other technicians and set the example in all aspects of the job.

What will you be doing?
  • You will be expected to know and learn what is on the BOM for every job and know the material required for your job.
  • Maintain timeline of job schedule with regards to when devices/head end work needs to be installed and terminated.
    • If you are not able to maintain a given timeline, it is expected for you to communicate that with the site supervisor ASAP.
  • Take ownership of job schedules for workload given to you.
    • Prioritize your time properly and be able to manage multiple tasks at any given time.
  • Maintain constant communication with the Site Supervisor on a daily basis.
    • Point out any/all problems found on drawings/matrix to Site Supervisor ASAP.
    • Communicate with Site Supervisor ASAP if equipment is missing/defective. Getting replacement inventory may be delayed due to lead times, hence it is very important to notify to appropriate party ASAP.
    • Help Site Supervisor with inventory if and when needed (maintain an online copy on one note)
  • Keep written records of the following on One Note:
    • Work accomplished with technicians/trades (sub-contractors, GC, EC)
    • Project issues
    • Discuss problems that may arise
    • Site Readiness Document
    • Site Inventory (kept up to date, at minimum, on a monthly basis)
    • Redlines/RFIs (if required)
    • Communicate the need for assistance and guidance for any work that is required for the job. This may include labor problems as well as technical issues.
  • Assist installation technicians on questions or concerns with installation of devices/head end work to be done.
Complexity: This level of technician will be responsible for performing tasks on clients' job sites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. This position requires the highest level of technical and people skills.

Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. This position is independent and will need to make onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.

Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis.

Safety:
  • Maintain and wear appropriate PPE as the job and tasks require it
  • Ensure hazards are addressed and rectified in a timely manner
What do we require from you?

Education/Certifications:
  • High school or GED equal.
  • Associates/Bachelor's degree or equivalent experience
  • Lenel Certification, preferred
Required/Desired Knowledge, Experience and Skills:
  • 2+ years of related experience, with admin capabilities to keep up with day-to-day requirements of every project. This includes:
    • Must have knowledge of the following documents: Teams, Outlook, OneNote, BlueBeam/Adobe Reader, Project drawing, Programming Matrix, SRDs, UILs, Job Hazard Analysis (JHAs), Task Hazard Analysis (THAs), Risk Hazard Analysis (RHAs), RFIs, Redlines
    • Must be able to review and understand the following: Matrix, Drawing, BOM List, SRD
    • Must have the ability to: understand access control/CCTV systems, install anything ACS, CCTV, intercom related, and troubleshoot and fix any problems that may arise during the installation process.
    • Must be able to maintain the schedule given for the job and follow DIV28 specifications for quality control.
  • Lenel Certification - PREFERRED
To learn more about becoming part of the Diversified team, visit us at email us at

Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at .

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Other details
  • Pay Type Hourly
  • Min Hiring Rate $30.00
  • Max Hiring Rate $45.00
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