Director, NPS Analytics

1 week ago


East Hanover, New Jersey, United States Novartis Full time
Up to 27 potential launches expected in the next 5 years at Novartis.

The Novartis Patient Support team is at the forefront of transforming how the industry helps patients get access to treatment.

Do you want to be part of a team that puts patients first with a strong focus on reimagining patient-centric initiatives? We'd love to hear from you.

One of the most meaningful functions in today's pharmaceutical industry is patient services.

As ease of accessing HCP prescribed medications has become more difficult, the ability of Pharma to build, design, implement, and run multifaceted end-to-end patient support offerings has become absolutely critical to a patient's success.

The Director, NPS Insights and Analytics will lead a team of analysts directly supporting the NPS disease area teams and will help drive performance and shape the future of NPS.This individual will work closely with our NPS disease area leaders and will be responsible for supporting the day-to-day program oversight with analytics solutions and insights.

To do this successfully, this individual will develop the analytics vision and roadmap and help build an insights obsessed team that integrates actionable data to inform a cross-functional team and improve patient support.

This individual will be members of NPS Core Program Teams (CPTs), and will partner closely with various cross-functional teams including Patient Support Center, Product, enterprise strategy, vendor management and other near / offshore teams to ensure a seamless analytics experience for our internal and external customers.

About the Role

Major Accountabilities

  • Strong understanding of patient access and reimbursement operations, including patient onboarding, co pay, adherence and reimbursement services
  • Demonstrate deep understanding of the patient services internal and vendor landscape, including Benefit Investigation, Prior Authorization, Co pay, patient & practice authorizations, consent / opt outs, and ongoing refill management solutions, for all product archetypes.
  • Define and oversee the implementation of an analytics roadmap for NPS disease area CPTs that delivers reporting and analytics solutions for all collaborators
  • Deliver program outcome measurements and help disease team leadership clearly understand program impact and make data driven decisions.
  • Establish operational metrics, KPIs and power stats in partnership with data sources, and oversee the development of operations dashboards that provides insight into performance
  • Data storytelling to build a compelling narrative based on complex data and analytics that help influence and advise key strategic decisions for leadership
  • Drive decision making via a disciplined, hypothesis driven approach and shape the findings into leadership presentations highlighting key actions
  • Drive operational efficiency by creating root cause analysis into programs and summarizing recommendations for program and operations leadership
  • Coordinate with data vendors and analytics staff for timely delivery of reporting and analytics
  • Translate business objectives and inquiries into insights and analytics solutions, including "gold standard" measure definitions and templates


The pay range for this position at commencement of employment is expected to be between $201,600.00 and $302,400.00 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period.

Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities.

The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.


This position will be located at our East Hanover, NJ site and will not have the ability to be located remotely.

This position will require 20% travel as defined by the business (domestic and/ or international).
What you will bring to the role:

Education:

  • Bachelor of Science degree required
  • Advanced degree (MS or MBA) preferred

Experience:
-8 + years of progressive analytics experience with demonstrated ability in leading and building data-driven teams

  • Minimum 5 years of experience in patient services and reimbursement operations, either in Pharma or at reimbursement HUBs
  • Demonstrated ability into working with data from CRM platforms, telephony systems, electronic reimbursement systems, pharmacy, Co pay etc.
  • Experience in leading and delivery advanced analytics, reporting, and data management functions, with specific emphasis on specialty pharmacy data sets and patients services preferred
  • Experience in Brand Marketing and/or other Business areas a plus (e.
g., Managed Markets, Sales, Sales Ops)

  • Strong communication skills and ability to translate technical information into simple insights for leaders
  • Experience in driving results in a matrix organization
  • Proven self starter and ability to deliver strongly in a "hands on" role.

Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Join our Novartis Network:
Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:
Division

US
Business Unit

Pharmaceuticals
Location

USA
Site

East Hanover
Company / Legal Entity

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation

#J-18808-Ljbffr

  • East Hanover, New Jersey, United States Novartis AG Full time

    SummaryThe role of the ED, NPS [Hematology] is to serve as the leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives in the hematology portfolio pipeline. This role owns ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable impact for...


  • East Hanover, New Jersey, United States eTeam Full time

    Director Data Science10+ years of relevant experience in Data Science with at least 2 years in Pharma/Healthcare.Cross-industry experience highly preferred.2 plus years of international experience working with Global teamsSelection by program of recommended data science strategy This position is responsible and accountable for the generation of strategic...


  • East Hanover, New Jersey, United States Randstad Full time

    category computer and mathematical occupationsreference1053803job detailsjob summary:Bachelor's degree or equivalent is required; advanced degree in quantitative subject (e.g. statistics, economics, science or mathematics) is preferred.10+ years of related experience requiredThe successful candidate will have experience in data science. Prior US Oncology TA...


  • East Hanover, New Jersey, United States National Black MBA Association Full time

    Job Description SummaryThe ideal place for this role is the East Hanover, New Jersey site, it's possible to work remotely with some limitations based on the legal entity restrictions. Keep in mind no relocation is offered for this position. In case of remote work, all home office expenses and travel/lodging to the East Hanover, NJ site for live meetings will...


  • East Hanover, New Jersey, United States Novartis Farmacutica Full time

    Executive Director, Global Operational Excellence at Novartis Pharmaceuticals Corporation Opportunity to join a team focused on transforming drug development and improving lives. Searching for a driven individual to lead cross-disciplinary improvement programs and build strong partnerships. Responsibilities include delivering strategic imperatives for...


  • East Hanover, New Jersey, United States Novartis Farmacéutica Full time

    Associate Director, US Tax Operations Integration (East Hanover, NJ) Job ID REQUSASummary The Associate Director, US Tax Operations Integrations role is based in East Hanover, NJ. This person will be responsible for leading post-acquisition business operation integration and act as a liaison between tax planning and operations to ensure all aspects of the...


  • East Hanover, New Jersey, United States Novartis Farmacéutica Full time

    Executive Director, US Tax Planning and M&A (East Hanover, NJ) Job ID REQUSASummary The ED, US Tax Planning and M&A is based out of our East Hanover, NJ office. This person will be responsible for the leadership, management, and execution of US tax planning strategy spanning the various dimensions of US federal, state and international tax. In addition to...


  • East Hanover, New Jersey, United States Mondelez International Full time

    Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Matter. The Director, Employee Experience, My Career is responsible for aligning and evolving the overall strategy for experience, process and technology for all Talent related processes (Succession, Engagement, Learning, etc.)....


  • East Hanover, New Jersey, United States Novartis AG Full time

    SummaryThe Technology and Data Lead will oversee and manage the technology platforms required to support the Meetings, Congress and Events Team. This includes ensuring the platforms are efficient, user-friendly, and aligned with business needs, leading ongoing improvements and product roadmap, analyzing, and recommending new platforms, leading their...


  • East Rutherford, New Jersey, United States Cambrex Full time

    Cambrex Business Development Director US-- Job ID: Type: Regular Full-Time # of Openings: 1 Category: Sales and Marketing Cambrex - Remote Overview Cambrex is looking for an ambitious and energetic Business Development Director to grow our Early-Stage CMC business, including stand-alone analytical business. The primary function of this role is to...


  • East Rutherford, New Jersey, United States Next City Full time

    Cambrex Business Development Director US Job ID: Type:Regular Full-Time# of Openings: 1Category:Sales and MarketingCambrex - Remote Overview Cambrex is looking for an ambitious and energetic Business Development Director to grow our Early-Stage CMC business, including stand-alone analytical business. The primary function of this role is to aggressively grow...


  • East Hanover, New Jersey, United States Mondelez International Full time

    Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.You work closely with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International...


  • Hanover, New Hampshire, United States Dartmouth College Full time

    Position Details Position Information Posting date: 05/15/2024 Closing date: Open Until Filled: Yes Position Number: Position Title: Assistant Director, Admissions Marketing Department this Position Reports to: Admissions & Marketing Health Science Education Hiring Range Minimum: $72,600 Hiring Range Maximum: $90,700 Union Type: Not a Union Position...


  • Hanover, New Hampshire, United States Dartmouth College Full time

    Position Information Posting date05/21/2024 Closing date Open Until FilledYes Position NumberPosition TitleAssistant Director, Admissions & Recruitment Department this Position Reports toAdmissions & Marketing Health Science Education Hiring Range Minimum$71,700 Hiring Range Maximum$89,600 Union TypeNot a Union Position SEIU LevelNot an SEIU Position FLSA...


  • Hanover, New Hampshire, United States Dartmouth College Full time

    Director of Leadership Communications and Campaign Development Please see Special Instructions for more details. Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no...


  • Hanover, New Hampshire, United States Dartmouth College Full time

    Position Information Posting date10/20/2022 Closing date Open Until FilledYes Position NumberPosition TitleSenior Business Development and Licensing Manager Department this Position Reports toTechnology Transfer Office Hiring Range MinimumPlease Inquire Hiring Range MaximumPlease Inquire Union TypeNot a Union Position SEIU LevelNot an SEIU Position FLSA...


  • Setauket-East Setauket, New York, United States Stony Brook Administrative Services Full time

    The Clinical Operations Manager will provide oversight of all patient care workflows and patient care responsibilities at North Suffolk Cardiology (NSC). Duties and responsibilities include, and are not limited to, ensuring providers are given adequate clinical and ancillary support, clinical supplies, and that clinical equipment and modalities utilized to...


  • East Rutherford, New Jersey, United States Russell Research Full time

    Market Research Qualitative Project ManagerJOB SUMMARYGeneral responsibilities of the Qualitative Project Manager are to manage the day-to-day execution of qualitative research projects. This entails coordinating project logistics, including costs, deliverables, and timing; assisting in the creation of project materials, such as screeners, discussion guides...


  • East Hanover, United States Novartis Full time

    395221BR **Director, NPS Analytics - Oncology**: USA **About the role** Up to 27 potential launches expected in the next 5 years at Novartis. The Novartis Patient Support team is at the forefront of transforming how the industry helps patients get access to treatment. Do you want to be part of a team that puts patients first with a strong focus on...


  • East Hanover, United States Novartis Full time

    395219BR **Director, NPS Analytics - CRM**: USA **About the role** Up to 27 potential launches expected in the next 5 years at Novartis. The Novartis Patient Support team is at the forefront of transforming how the industry helps patients get access to treatment. Do you want to be part of a team that puts patients first with a strong focus on reimagining...


  • East Hanover, United States Novartis Full time

    **Summary**: Up to 27 potential launches expected in the next 5 years at Novartis. The Novartis Patient Support team is at the forefront of transforming how the industry helps patients get access to treatment. Do you want to be part of a team that puts patients first with a strong focus on reimagining patient-centric initiatives? We’d love to hear from...


  • East Hanover, United States Novartis Full time

    **Summary**: One of the most important functions in today’s biopharmaceutical industry is patient services. As ease of accessing HCP prescribed medications has become more difficult, the ability of a company to build, design, implement, and run dynamic end-to-end patient sup-port offerings has become critical to patients successfully starting and staying...


  • East Hanover, United States Novartis Full time

    **Summary**: The role of the ED, NPS [Hematology] is to serve as the leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives in the hematology portfolio pipeline. This role owns ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable...


  • East Hanover, United States Novartis Full time

    394234BR **AD, NPS Product Management - Remote**: USA **About the role** Location: Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be...


  • East Hanover, United States Novartis Full time

    394234BR **AD, NPS Product Management - Remote**: USA **About the role** Location: Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be...


  • East Hanover, United States Novartis AG Full time

    Summary The role of the ED, NPS [Hematology] is to serve as the leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives in the hematology portfolio pipeline. This role owns ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable impact...


  • East Hanover, United States Novartis AG Full time

    Summary The role of the ED, NPS [Hematology] is to serve as the leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives in the hematology portfolio pipeline. This role owns ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable impact...


  • East Hanover, United States Novartis Full time

    **Summary**: Novartis is a global company that combines medical science and digital technology to provide life-changing medicines to millions of people. We offer numerous opportunities for growth and development, including global and local cross-functional careers and a wide range of learning programs. Our strong pipeline of medicines ensures continued...


  • Hanover, United States Johns Hopkins Health Plans Full time

    Job SummaryReporting to the Vice President, Health Innovation and Management Solutions, the Director of Analytics Software has strategic responsibility for global growth and success of the analytics software portfolio, including the Johns Hopkins ACG System. Responsibilities include the creation and execution of analytics product strategy, planning and...


  • Hanover, United States Johns Hopkins Health Plans Full time

    Job Summary Reporting to the Vice President, Health Innovation and Management Solutions, the Director of Analytics Software has strategic responsibility for global growth and success of the analytics software portfolio, including the Johns Hopkins ACG System. Responsibilities include the creation and execution of analytics product strategy, planning and...


  • Hanover, United States Johns Hopkins Health Plans Full time

    **Job Summary** Reporting to the Vice President, Health Innovation and Management Solutions, the Director of Analytics Software has strategic responsibility for global growth and success of the analytics software portfolio, including the Johns Hopkins ACG System. Responsibilities include the creation and execution of analytics product strategy, planning and...


  • Hanover, United States Johns Hopkins Medicine Full time

    Job Summary Reporting to the Vice President, Health Innovation and Management Solutions, the Director of Analytics Software has strategic responsibility for global growth and success of the analytics software portfolio, including the Johns Hopkins ACG System. Responsibilities include the creation and execution of analytics product strategy, planning and...


  • East Hanover, United States Novartis Full time

    **Summary**: **About the Role**: Key Responsibilities: - Lead all aspects of Analytics for a hematology disease portfolio and/or large priority brand - Identify and analytics that uncover business opportunities for the brands. - Be a point of contact for an indication/tumor for all analytics & insights. - Develop a comprehensive analytics plan that...


  • East Hanover, United States Novartis Full time

    **Summary**: Novartis is a global company that combines medical science and digital technology to provide life-changing medicines to millions of people. We offer numerous opportunities for growth and development, including global and local cross-functional careers and a wide range of learning programs. Our strong pipeline of medicines ensures continued...

  • Director Data Science

    4 weeks ago


    East Hanover, United States eTeam Full time

    Director Data Science10+ years of relevant experience in Data Science with at least 2 years in Pharma/Healthcare.Cross-industry experience highly preferred.2 plus years of international experience working with Global teamsSelection by program of recommended data science strategyThis position is responsible and accountable for the generation of strategic...

  • Director Data Science

    1 month ago


    East Hanover, United States eTeam Full time

    Director Data Science10+ years of relevant experience in Data Science with at least 2 years in Pharma/Healthcare.Cross-industry experience highly preferred.2 plus years of international experience working with Global teamsSelection by program of recommended data science strategyThis position is responsible and accountable for the generation of strategic...

  • Director Data Science

    3 weeks ago


    East Hanover, United States eTeam Full time

    Director Data Science10+ years of relevant experience in Data Science with at least 2 years in Pharma/Healthcare.Cross-industry experience highly preferred.2 plus years of international experience working with Global teamsSelection by program of recommended data science strategyThis position is responsible and accountable for the generation of strategic...


  • East Hanover, United States Novartis Full time

    **About the Role**: Location - Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager As the Associate Director,...