Qualitative Market Research Project Manager

7 days ago

East Rutherford, New Jersey, United States Russell Research Full time

Market Research Qualitative Project Manager

JOB SUMMARY

General responsibilities of the Qualitative Project Manager are to manage the day-to-day execution of qualitative research projects. This entails coordinating project logistics, including costs, deliverables, and timing; assisting in the creation of project materials, such as screeners, discussion guides and reports; working with recruiters to ensure accuracy and timing of the recruit; coordinating with moderators, vendors and facilities/recruiters about project requirements and details; and supervising and attending research. The Qualitative Project Manager may be asked to contribute to the development of internal tools, methods, and other special projects to support the growth of the qualitative practice area. There is an opportunity for the person in this role to learn about moderation, starting with IDIs and online discussion forums.

This a full-time, regular position that typically entails 40-50 hours per week, with some occasional need to work evenings or on weekends. Schedules can shift to accommodate these demands.

This position will a hybrid position with onsite work to be in East Rutherford, NJ. We are currently working 3 days per week from home, 2 days in the office.

QUALIFICATIONS

· BA or MA in Social Sciences, Communications, Market Research or Marketing

· 1-3 years' experience in marketing research project direction, prior qualitative experience preferred (either at a facility or a full-service supplier)

· Excellent detail orientation and organizational skills for keeping track of all project details – respondents, locations, times/places, logistics, etc.

· Proactiveness in managing and problem-solving project details

· Flexible and resilient; able to manage complexity, work through details

· Excellent written and spoken communication skills

· Excellent people management abilities when dealing with recruiters, clients, moderators, and colleagues

· Excellent analytical abilities – can detect patterns in data that are relevant to project objectives and can describe those patterns with project-appropriate language

· Ability to create visually compelling, project-appropriate graphics in PowerPoint for proposals and reports, requiring advanced PowerPoint skills

· Advanced Excel skills to manage fieldwork logistics and research data

· Proficiency with Zoom for meetings and webinars preferred

· Advanced Word, MS Office, Teams, and Project skills a plus

SPECIAL DEMANDS

Limited travel, as needed on a project-by-project basis

JOB DUTIES AND RESPONSIBILITIES

Assist in the drafting and revising of documents such as screeners and discussion guides for focus groups, in-depth interviews, online discussion forums, etc.

Helping to organize logistics, and coordinate the scheduling and timing of research activities and fieldwork among clients, facilities, recruiters, moderators, and Russell Research staff

Watching and/or listening to in-depth interviews, focus groups, or online discussion boards, taking notes, and drawing insights for the research report

Managing interviews and focus groups conducted in Zoom, including scheduling, greeting respondents, moving participants into break out rooms, managing virtual break out rooms for clients, recording, and interfacing with the moderator

Assisting in the creation of final reports and presentations that detail key findings and implications culminating in strategic recommendations for the business

Support the Director Qualitative Services, the Vice President Qualitative Services and the sales team in the proposal process including bidding projects and developing costs.

Provide proofing and editing support for screeners, discussion guides, reports, presentations, and proposals, including the creation of video highlight reels.

Ensure project files are maintained and finalized to meet ISO requirements.

MASTERY AREAS

· Consulting

§ Be able to understand client's business situation

· Content knowledge

§ Has experience with basic qualitative research methods

§ Has knowledge of broad social trends and common social behaviors

· Conceptualization and Design

§ Understands client's stated research problem and some underlying issues

§ Be able to design basic research approach to meet client's needs

· Research

§ Experienced at overseeing basic qualitative research projects

§ Has knowledge of quantitative research and survey development

§ Understands the research process

§ Project management/coordination

§ Coordinates his/her part of a project efficiently and interfaces smoothly with the other parts of the project

§ Understands how other parts of the project relate to his/her part

· Analysis

§ Can accurately summarize what was said in a group, interview, or set of interviews and can identify emerging themes

· Communication

§ Has excellent written and verbal communication skills

§ Can draft reports that address major findings, interpretations, implications

§ Can answer questions about the report competently

BENEFITS

This is a salaried position with health insurance, 401K, profit sharing, paid vacation, and holidays.

There will be opportunities for paid training outside the organization, and attendance at professional conferences.

Apply

Interested applicants may apply to

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