Assistant Cemetery Manager

2 weeks ago

SaintBrieuc, Bretagne, United States Service Corporation International Full time

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a **Great Place to WorkAssist** location management with the daily operations of a single Cemetery within the Funeral Home industry.

Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth.

Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

JOB RESPONSIBILITIES

  • **Operations 40%**
    • Assist GM with the day-to-day activities ensuring on-time services and accurate interments.
    • **Assure the cemetery's operating practices comply with applicable federal and state regulations and Company policies**
    • Assist the GM with planning the location's community involvement events and develop new ideas to continue to improve the location's reputation and grow the business.
    • In absence of the GM, fulfill necessary daily responsibilities and decision making
    • Ensure the cemetery maintenance is clean, manicured, and in working order, budgeting appropriately for repairs including equipment and furniture
  • **People Development 20%**
    • Assist in associate training and development; ensure all associates stay up to date on Dignity University Courses
    • Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
  • **Office Administration 40%**
    • Oversee support staff to ensure all Death Certificates and Life Insurance claims and forms are accurately completed and scanned to HMIS
    • Conduct blind checks
    • Process and complete all deliveries in HMIS
    • All SOX Reports (Cemetery and Funeral Home)
    • Code and pay all invoices for both cemetery and funeral home
    • Manage memorial orders and installations
    • Create a paperless environment at both the cemetery and funeral home by ensuring all files are scanned to HMIS
    • Process all At-Need and Pre-Need Cemetery Contracts
    • Process and file all Pre-Need funeral contracts with the Attorney General's office
    • Process all payments for Cemetery and Funeral Home
    • Update Property Inventory (HMIS / Maps/ Lot Books should all match)
    • Assist in finance and expenses management; Run reports and identify trends to make observations and improvement suggestions

MINIMUM Requirements

  • **Education**
    • High school diploma or equivalent
    • Technical schooling diploma or Mortuary Science preferred
  • **Experience**
    • Minimum five (3) years industry experience in the applicable discipline with progressively increased responsibilities
    • Minimum (1) years of experience managing people or projects
    • Budgeting and expense control experience strongly preferred
  • **Knowledge, Skills and Abilities**
    • Ability to work evenings and weekends
    • Financial and business acumen
    • Proficient in MS Office suite
    • Excellent customer service skills
    • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

Job Location:
US-VA - Falls Church

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