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Assistant Cemetery Manager

3 months ago

SaintBrieuc, Bretagne, United States Service Corporation International Full time

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

Assist location management with the daily operations of a single Cemetery within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

JOB RESPONSIBILITIES

Operations 40 %

  • Assist GM with the day-to-day activities ensuring on-time services and accurate interments.
  • Assure the cemetery's operating practices comply with applicable federal and state regulations and Company policies
  • Assist the GM with planning the location's community involvement events and develop new ideas to continue to improve the location's reputation and grow the business.
  • In absence of the GM, fulfill necessary daily responsibilities and decision making
  • Ensure cemetery maintenance is are clean, manicured, and in working order, budgeting appropriately for repairs including equipment and furniture
People Development 20 %
  • Assist in associate training and development; ensure all associates stay up to date on Dignity University Courses
  • Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
Office Administration 40%
  • Oversee support staff to ensure all Death Certificates and Life Insurance claims and forms are accurately completed and scanned to HMIS
  • Conduct blind checks
  • Process and complete all deliveries in HMIS
  • All SOX Reports (Cemetery and Funeral Home)
  • Code and pay all invoices for both cemetery and funeral home
  • Manage memorial orders and installations
  • Create a paperless environment at both the cemetery and funeral home by ensuring all files are scanned to HMIS
  • Process all At-Need and Pre-Need Cemetery Contracts
  • Process and file all Pre-Need funeral contracts with the Attorney General's office
  • Process all payments for Cemetery and Funeral Home
  • Update Property Inventory (HMIS / Maps/ Lot Books should all match)
  • Assist in finance and expenses management; Run reports and identify trends to make observations and improvement suggestions
MINIMUM Requirements

Education
  • High school diploma or equivalent
  • Technical schooling diploma or Mortuary Science preferred
Experience
  • Minimum five (3) years industry experience in the applicable discipline with progressively increased responsibilities
  • Minimum (1) years of experience managing people or projects
  • Budgeting and expense control experience strongly preferred
Knowledge, Skills and Abilities
  • Ability to work evenings and weekends
  • Financial and business acumen
  • Proficient in MS Office suite
  • Excellent customer service skills
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
Postal Code: 22042

Category (Portal Searching): Operations

Job Location: US-VA - Falls Church