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Operations Analyst

3 months ago

Rockville, Maryland, United States Institutional Shareholder Services Full time
Institutional Shareholder Services

Location: Rockville, MD, US | Red Bank, NJ, US
Type: Full time
Req ID: JR_6054

Let's be #BrilliantTogether

Join our dynamic Global Meeting Services team, where we provide comprehensive data support and services that cover markets worldwide, including the US, Canada, UK, South Africa, Australia, New Zealand, and Asia Pacific. We pride ourselves on continuous monitoring and obtaining valuable information on upcoming corporate action events, particularly shareholder meetings. These meetings delve into crucial topics such as acquisitions, mergers, and demergers, the election of directors and auditors, and shaping the future of businesses.

As a team member, you will play a pivotal role in collecting and accurately inputting various meeting-related data into our database so that our clients can access the most up-to-date and reliable information. This information is the foundation for generating ISS Research and Vote Recommendations, empowering our clients to make informed decisions.

Not only does the information you collect directly impact our clients, but it also serves as a valuable resource for other teams within our organization, facilitating further data collection and research.

If you are passionate about gathering vital information, contributing to meaningful research, and being at the forefront of critical decision-making processes and shaping the future of corporate governance, we invite you to join us in revolutionizing how businesses navigate corporate action events.

RESPONSIBILITIES:

The Operations Analyst position is accountable for:

  • Identifying, understanding, and implementing daily monitoring of market regulatory sources for meeting information
  • Accurate English translation of financial and/or legal terms in Hebrew and timely creation of meeting in the ISS' proprietary database
  • Procuring relevant meeting documentation (ex. Notice of the Meeting, Information Circular, Proxy Form, Annual Report, and other Corporate Governance documents) by monitoring stock exchange websites and contacting companies or issuers overseas by email or phone to ensure the most appropriate information is at hand
  • Analyze agenda items and harmonize them into the ISS standard code list.
  • Collection and accurate entry of vote results for every meeting covered when disclosed as per defined market regulations.
  • Review and respond to internal enquiries related to meeting coverage for the market in a timely manner.
  • Responsible for distribution, monitoring, and update of various workloads.
  • Responsible for creation and keeping up-to-date assigned market profiles, process manuals at regular intervals
  • Participate in various working committees and/or projects as assigned.

MINIMUM REQUIREMENTS

  • Verbal and written fluency in Hebrew and English
  • Bachelor's degree in Business, Finance, Economics, or any equivalent/related course or an Associate's degree with two or more years of related work experience
  • Strong communication skills with knowledge and experience in MS Office (Outlook, Teams, Excel, Word)
  • Ability to utilize critical thinking to solve problems independently and accurately
  • Ability to work within a team-oriented environment and under tight deadlines
  • Strong organizational skills with attention to detail
  • Flexibility to work the extended hours on weekdays, holidays and on weekend as needed during market season
  • Willing for 5-day onsite work for the first 2 months during the training period. Afterwards, should be open for a hybrid work set-up. Further details will be discussed during the interviews.

HELPFUL STRENGTHS

  • Understanding of corporate governance issues
  • Verbal and written fluency in additional languages in addition to Hebrew and English
  • Knowledge of advance Excel; SQL is a plus for specialized projects

#LI-MK1 #EntryLevel #Analyst

What you can expect from us

Our people are the moving force behind ISS. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let's unite, collaborate, and inspire one another.

Let's be #BrilliantTogether.

About ISS

ISS empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics, and insight. We are committed to positively impacting the environment and society through our market-leading solutions and leading by example.

Visit our website:

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We are proud to offer the following featured benefits

  • Medical, Dental and Vision – multiple PPO plans to choose from
  • 401(k) Plan with a competitive Company Match up to 9% inclusive of Safe Harbor contribution
  • FSA and Commuter benefit programs
  • Generous Paid Time Off (annualized minimum of 20 days vacation, 11 holidays and separate paid sick leave)
  • Flexible Work & Hybrid policies may apply
  • Paid Parental Leave

ISS is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.



ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

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