Director, Strategic Planning

2 weeks ago

Cary, North Carolina, United States MetLife Full time

Description and Requirements
Role Value Proposition:
The Director of Strategic Planning, in partnership with senior leaders, is responsible for the development of the strategic business plans for the Application Technology Organization. This role performs a broad range of activities that drive the creation, monitoring, and execution of the organization's strategy. This role develops metrics, performance measures, and operational reports that support business objectives and results. In addition, this role leads Portfolio Financial Management, Governance, Communications, Employee Engagement Programs, Agile Program Delivery, Process Documentation, Benchmarking, Reporting, and Performance Measurement. The successful candidate will work cross-functionally with many teams, including Internal Audit as well as Risk Management.
Key Responsibilities:

  • Own and execute the high-level strategic plan, governance, and reporting for the organization, continuously aligning strategies and initiatives with broader functions.
  • Create an internal framework to measure business plan objectives and ensure targets and timelines are tracked and met.
  • Coordinates with key stakeholders in advance of meetings to set agendas and clarify/align objectives including internal staff meetings (e.g., Town Halls, Senior Leadership Team, extended leadership meetings, workforce planning). Prepares agenda, reports, and/or presentations for senior-level management and operational review meetings.
  • Develop and implement strategic programs to support a variety of organizational priorities including but not limited to financial management, operational stability, vendor management, employee engagement, and generally enabling the business.
  • Oversees the development and refinement of performance measures and/or reengineering processes.
  • Manages/coordinates Audit activities, ensuring key parties provide timely responses to audit requests and create appropriate Management Action Plans (MAPs) which are closed by their due dates.
  • Influences and builds collaborative partnerships and alliances to achieve shared goals.
  • Coordinates with the Global Infrastructure Chief of Staff and other S&P leads to drive the transformation across GI in a collaborative effort.


Essential Business Experience and Technical Skills:
Required:

  • 10+ Years General work experience
  • 5+ years of IT experience coordinating and/or managing application development, vendor management, infrastructure engineering, or operations projects.
  • 5+ years of people management or supervisory experience.
  • Bachelor's degree (or equivalent work experience) in Computer Science, Information Systems, Business Administration, Project Management, Information Systems, Computer Science, Finance, or other related fields.
  • Strong business acumen and maturity with broad exposure to business units.
  • Self-directed/Driven and highly self-motivated.
  • Expert knowledge of business operations, planning, budgeting, re-engineering, and performance measures.
  • Expert knowledge of company and department operations.
  • Expert interpersonal skills/communication.
  • Demonstrated experience interacting with roles of authority.
  • Ability to manage multiple priorities.
  • Organization, presentation, and collaboration skills.
  • Personable, conscientious, and able to cope with pressure and prioritize work appropriately.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong collaboration and customer relationship skills.
  • Ability to perform effectively in both independent and team settings, maintaining focus on multiple high-priority tasks and projects.


Preferred:

  • Other duties as assigned.
  • Experience/certification in ITIL, Agile, Lean, and/or PMP methodologies.
  • SAFe/Agile Certification.


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For , MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
#BI-Hybrid

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