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Part-Time Customer Service Claim Intake Specialist
3 months ago
Looking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries.
(QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies.
QRM was has been awarded Great Place to Work twice We are seeking highly motivated, production-driven and team-oriented individuals to operate as Claim Intake Specialists.
Company InformationHeadquarters:
White House, TNIndustry:
Call Center / Customer Service / InsuranceNumber of Offices: 3Purpose: QRM is an inbound Call Center acting as a centralized accident reporting and benefits administration response center, servicing nationally recognized employers, insurance carriers, and third-party administrators while providing excellent customer service
Description/Background:
QRM was founded in 1999 and is privately owned and operated .
QRM is nationally recognized as an industry leader in the claim reporting and exposure containment services management of the insurance claim industry.
QRM's success in this market is directly contributed to the talented team members it employs.QRM, LLC. is an Equal Opportunity Employer (EOE).
Come Join UsJob InformationLocation:
White House, TNJob Type:
Administrative / Customer Service
Job Title:
Inbound Call Center Claim Reporting Specialist
Employment Type:
Part-timeTravel: NoneBenefits:* PTO (after 90 days)* Quarterly Awards
- Employee Assistance Program (no cost to employees)
- Employee discounts through Staples
- Employee discounts through Tickets at Work 401k (6 months)
Summary:
Quality Resource Management, LLC.
is an ever-growing company that specializes in customer service for the insurance industry, offering an excellent work environment, competitive compensation, benefits packages, career advancement, and the opportunity to pursue professional development goals in a team oriented atmosphere.
Job RequirementsMinimum typing speed of 40 WPM, minimum accuracy of 90% both alpha & numericExceptional analytical skills(investigative nature, inquisitiveness and adaptability to environment)Excellent organizational and multi-tasking skillsClean and clear written and oral communicative skillsAbility to project a confident, clear and professional telephone presenceMust be used to a fast-paced environment and be able to follow instruction/direction wellKnowledge and ability to navigate basic computer functions:
Microsoft Word, Microsoft Outlook and Microsoft ExcelWork availability during assigned shifts is a must.
Previous office / customer service experience preferred Schedules:
Saturday & Sunday 4pm - 10pmMon - Fri 4pm - 8pmSaturday & Sunday 4pm - 9pmSaturday & Sunday 11am - 5pmSaturday & Sunday 4p-9pSundays Only 9am - 1pmSaturdays Only 2pm - 6pmSundays Only 11am - 4pmMon & Tues 4pm - 6pmSaturdays Only 11am- 4pmSat, Sun, Mon 4pm - 9pmSaturdays Only 3pm - 8pm
BI-LINGUAL SKILLS ARE A PLUS*Please apply to set up an interview and discuss more details, if interested**
