Shared Facilities Manager

Overview:

South Floridas beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Shared Facilities Manager to join our Pier Sixty-Six Resort opening team

Shared Facilities Manager will be responsible for overseeing shared facilities of the property, with support from accounting, sales and marketing, and human resources; orchestrating and maintaining distinctive and memorable service and operational standards; and realizing the objectives of the ownership group. Manage and coordinate the rental management program for those units participating in the RMA and to be their point of contact. Further, embracing Pier Sixty-Sixs vision and service culture; promoting unity and teamwork and inspiration amongst all departments; and maintaining a supportive and productive relationship with the ownership group.

Inter-relationships:

To supervise, assist, direct and inspire the resort team to maintain and ensure a high level of service and profitability. To coordinate and communicate regularly with the Area Managing Director, along with regional team members, other senior company executives and the appointed representative from the ownership group. Effectively manage working relationships with all departments across the property in order to ensure that company objectives are met.

External environment:

The Shared Facilities Manager will experience a tremendous amount of contact working with guests, team members, and various individuals and groups throughout the shared facilities in the Pier Sixty-Six community.

Needed attributes:

The Shared Facilities Manager must possess exceptional leadership skills in general luxury resort operations, guest service and team member relations. He/she must be resourceful, highly self-motivated, possess a strong work ethic and sense of urgency, exceptional written/verbal communication skills, and be able to guide and direct work teams, individuals and global property operating departments to achieve financial objectives. The Shared Facilities Manager must possess a track record of providing exceptional service experiences balanced with operational efficiency.

Essential Duties/Responsibilities:

• Achieve property financial/business plan goals and expectations as established in the annual business plan for all areas of responsibility, and organize/implement strategic and tactical plans to facilitate this aim.
• Be fully responsible for the operating success of the shared facilities within property.
• Ensure that the selection, training and ongoing direction for property associates is such that it maintains a high level of job satisfaction/morale/teamwork among associates in all areas.
• Provide innovative/creative thinking and strategies to effectively differentiate the property from its competitive set and exceed fair market share.
• Consistently deliver accurate forecasting projections for areas of responsibility and implement effective adjustments as required in staffing and other cost drivers to ensure profit integrity.
• Achieve high levels of profitability, memorable guest service, and customer satisfaction for property guests, with strong operational expertise in revenue management, sales and marketing, rooms, facilities/systems, and other ancillary disciplines.
• Communicate effectively with residents and owners.

Leadership skills required:

• Demonstrated skill to build personal credibility by behaving with the highest ethical standards, respecting and treating others fairly, and inspiring trust with all constituencies including the ownership group, community, asset management, customers and associates.
• Demonstrated skill to lead the career development of self and others by attracting and retaining a superior and talented management and property team, encouraging and supporting career development, and driving continuous learning.
• Demonstrated skill to manage organizational change productively by driving continuous improvement, building support for change, and adapting to change.
• Ability to demonstrate and live the companys core values by empowering talented and prepared people, balancing the needs of the ownership group, guests and associates, and demonstrating entrepreneurial spirit.
• Demonstrated skill to embrace and contribute to the vision of the property and communicate/align the team to execute that vision.

Financial management skills required:

• Thorough understanding of income statements/balance sheets/cash flow/hospitality accounting and internal control principles.
• Strong cost management/operating margin skills.
• The ability to develop and deliver monthly/quarterly forecast and annual operating budgets on a consistent basis.
• Able to develop annual business plans/budgets and then effectively monitor performance against plan.

• 3+ years of experience in property management.
• Luxury Hotel Experience preferred.
• Ability to lift up to 50lbs following appropriate safety procedures.
• Must be Certified and Licensed by the State of Florida for Licensed Community Association Managers. (LCAM)
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties
• Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort