Senior Director, Business Development Operations
2 weeks ago
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.
Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Head of Business Development OperationsPartner closely with the Global Head of Business Development on the following key activities:
Work with the Global Head of Business Development to design and implement best practices across business development processes, policies, and systems to support overall operational efficiency of the global Business Development organization
Own the relationships between business development, marketing, and commercial operations teams to help orchestrate optimal go-to-market effectiveness globally. (Drive alignment and communication between these core teams)
Manage the business development pipeline, forecasting, and reporting; analysing key metrics to drive performance and providing visibility to the wider business in the form of comprehensive metrics and performance dashboards and reports
Create a monthly and quarterly team/vertical reporting package template (with input from BD/Sales leaders) to be shared with key stakeholders (sales leadership, executive leadership, global board level)
Metric examples include:
qualified meetings booked, new opportunities generated, fee revenue pipeline added, target list penetration scores, cumulative closed won results, core marketing / sales funnel conversion rates, and more.
Core excel skills required.Based on the performance analysis above – work with the regional business development leads and their teams to drive improvement through providing powerful, data driven insights
Drive Salesforce data hygiene processes and perform periodic retrospectives with regional leaders to ensure accuracy across all data and fix inaccuracies
Be a key member of the 'sales play' planning and execution process. Partner with multiple marketing teams, global commercial operations, and sales leaders, to establish key industry vertical demand themes and help orchestrate the efficient mobilisation of this program at scale
To mobilise the above; oversee a team of campaign strategists who are responsible for drafting key copy and content for sales plays
Manage a team of business development analysts both in and out of region to contribute to Business Development Manager, and Director, performance.
Analysts will contribute to the overall market research requirements of the BD organization as well as ad hoc requests from industry vertical sales leaders.
They may in time also field all bid board and tender sites to search and uncover key RFI/RFP events that will be surfaced to the respective business development teamBe a key contributor in strategic planning initiatives during the year. For example, help organise and drive productive quarterly business reviews and end of year reviews to ensure we celebrate our successes, drive collaboration and continuously improve
Collaborate with other functions to streamline processes, fix issues, and optimize activities
Role Requirements:
Bachelor's degree in Business Administration, Sales, or a related field (Master's degree preferred)
7+ years experience and proven track record of success in sales and business development-related operations and execution activities that support growth and operational excellence
Excellent leadership and communication skills, with the ability to influence and collaborate effectively with broad cross-functional teams to achieve growth & operational objectives
Excellent executive communication skills in the following areas: creating senior executive storylines and talk tracks based on results & data; creating high-quality executive presentations (and driving the needed iterative, collaborative draft & review cycles); excellent verbal and written communications
Excellent Salesforce understanding and skills
Excellent program management and deliverable creation skills
Good knowledge of the commercial real estate market and landscape
Strong analytical skills with the ability to interpret data and generate actionable insights
Extensive knowledge of Go-to-market planning including marketing, BD, and sales processes and methodologies
Location:
On-site –Atlanta, GA, Chicago, IL, Dallas, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible and Remote Work Arrangements may be available
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our
Candidate Privacy Statement
.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy
here .
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date.
You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen).
Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –you may contact us at
Accommodation Requests .
This email is only to request an accommodation. Please direct any other general recruiting inquiries to our
Contact Us
page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and
responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
Accepting applications on an ongoing basis until candidate identified.
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