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Medical Front Desk Associate

3 months ago

Jersey City, New Jersey, United States Center for Joint and Spine Relief Full time

Multi-location Integrated Pain Management office is seeking medical assistant/ front desk secretary
-
Spanish speaking is a hiring requirement.

Preferred Skills/Personality Traits:
Excellent Customer Service Skills, Flexibility, Empathy, Telephone Skills, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Good Team-player, HIPAA/PCI compliance

Duties include but not limited to:

  • Greeting and scheduling patients and visitors, answering and routing calls, using EHR, making merchant transactions, and keeping paperwork/work station/office organized.
  • Basic Microsoft Office use is necessary: Word documents, Excel sheet creation.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures.
  • Works closely with providers in aiding them to obtain information from the EHR.

Office hours depend on location:
JC 11:30 am to 7:30 pm'
'

Work Location:

  • One location
Work Remotely

  • No

Pay:
$ $17.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (required)

Experience:

Customer Service: 3 years (preferred)
Computer Skills: 3 years (preferred)

Language:

  • SPANISH (required)

Work Location:
In person