Senior Account Manager

2 weeks ago


Marquand, Missouri, United States Circle Logistics Full time

Title:
Exciting Opportunity: Senior Account Manager at Circle Logistics

Reporting Line:
Reports To: Director of Operations Account Management/Branch Manager

Role Overview:

Join our team as a Senior Account Manager at Circle Logistics and become the face of our company to potential clients. In this role, you will be responsible for attracting new customers, managing your own client portfolio, and delivering top-notch customer service in a collaborative environment.

Your goal will be to establish and cultivate long-term partnerships with existing and prospective clients.

Main Duties:
- Identify new sales opportunities through thorough research and analysis.
- Manage the day-to-day needs of current accounts to foster growth.
- Expand the network of carriers while nurturing strong relationships.
- Make independent decisions in overseeing daily account activities.
- Negotiate competitive freight rates with carriers.
- Ensure timely shipment pickup and delivery.
- Recruit new carriers based on demand and routes.
- Verify carrier qualifications to prevent service disruptions.
- Handle critical shipments and clients efficiently.
- Customize solutions to meet clients' requirements.
- Provide accurate quotes for freight inquiries.
- Develop sales strategies for business growth.
- Serve as the primary point of contact for client communications.
- Coordinate daily shipments to uphold quality standards.
- Work with the team to set pricing and implementation strategies.
- Regularly update management on sales performance and potential clients.

Requirements:

Experience/Education:
- High School diploma, GED, or equivalent experience required.
- An Associate or Bachelor's Degree in logistics or business-related field is desirable.
- 3-5 years of experience in a logistics setting is a must.
- Familiarity with various TMS/CRM systems is a plus.
- Proficiency in Google Drive and Microsoft Office tools.
- Proven success as an Account Manager.

Skills/Aptitude:
- Strong communication skills.
- Ability to thrive in a fast-paced environment.
- Exceptional attention to detail and organization.
- Positive attitude and professionalism.
- Ability to work independently and make important decisions.
- Proficient in problem-solving and time management.
- Skilled in negotiation with carriers and clients.
- Strong work ethic and reliability.
- Flexibility to work varied hours as needed.

License/Qualifications:
- No specific licenses required.

Physical Requirements:
- Good vision with or without corrective lenses.
- Mobility and ability to sit for extended periods.
- Physical strength to lift and move items up to a certain weight.

Working Environment:
- Primarily in an office setting with occasional outdoor events.
- Flexibility in working hours including evenings and weekends.

Although mostly indoors, may be exposed to temperature variations during outdoor tasks.

Noise level varies from moderate to loud.
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