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Customer Service Specialist 2
3 months ago
Duration: 06 Months (Possible extension)
Location: St Louis, MO/ Salt Lake City UT (Hybrid)
W2 Candidates Only
Job Description:
- Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service.
- Review and analyze basic or tactical Customer Service assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables.
- Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements.
- Provide information to client personnel in Customer Service.
- 2 plus years of Customer Service, Financial Services, or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
- Active Series 7 required, previous brokerage experience preferred.
- Monday to Friday, 7.00 am to 6.00 pm
- 30 days of onsite training
- 5 days on/ 5 days remote after training is complete
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
