Medical Billing Administrative Assistant

1 week ago


Los Angeles, California, United States Skilled Wound Care Full time
Job Description

The Medical Billing Administrative Assistant role involves handling clerical duties in a dynamic environment that requires strong customer service and communication skills to assist patients effectively.



Responsibilities:
  • Act as the initial point of contact for patients and Insurance Health Plans via phone
  • Manage a high volume of incoming calls
  • Schedule patient visits and procedures across multiple medical facilities while coordinating with various departments
  • Address questions and concerns, directing them to the appropriate department
  • Maintain open communication with clinical staff to provide real-time patient updates
  • Collaborate with medical staff to optimize scheduling efficiency
  • Coordinate the delivery of Medical/DME Supplies to patients' homes as per MD Orders
  • Utilize multiple technology systems to perform tasks
  • Accurately collect and enter patient demographic, clinical, billing, and insurance information
  • Communicate effectively with physicians, medical staff, and patients
  • Handle mail and other correspondence

Requirements:
  • High School Diploma or GED
  • Minimum of one year experience in medical scheduling, front desk, or billing
  • Familiarity with medical terminology
  • Detail-oriented with excellent customer service and communication skills
  • Ability to multitask and navigate various computer systems concurrently
  • Capacity to manage a high volume of incoming calls
  • Self-motivated with strong problemsolving skills
  • 1-2 Years of experience
  • Location: Playa Vista, CA

Pay:
  • $18 - $19 Depending on experience

Benefits:
  • Health, Dental, Vision Insurance
  • Generous 401 K plan
  • Paid time off
  • Life Insurance

Skilled Wound Care is delighted to be recognized as a Great Place to Work for the third consecutive year. 95% of employees agree that it is an exceptional workplace, surpassing the U.S. average by 39%.

Before hiring, all candidates will be required to complete pre-employment DiSC testing and relevant skills assessments.

Skilled Wound Care is an equal opportunity employer that values diversity and does not discriminate based on various factors including race, color, religion, gender, age, disability, or genetic information.

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