Veterinary Customer Service Representative

2 weeks ago


Elgin, Texas, United States Elgin Veterinary Hospital Full time


Position at Elgin Veterinary Hospital

Job Summary:

Elgin Veterinary Hospital is seeking a proactive part-time Veterinary Receptionist for our large animal clinic. The role involves providing exceptional customer service, managing front desk operations, and overseeing financial tasks such as invoicing and receivables. Ideal candidates possess strong communication skills, organizational abilities, and a passion for assisting clients and animals.

Schedule: 8 hour shifts on Monday, Wednesday, Friday.

Responsibilities:
  • Client Communication: Serve as the primary point of contact for clients, offering friendly and professional assistance in person, over the phone, and via email. Schedule appointments and address client inquiries and concerns promptly.
  • Front Desk: Greet clients, check them in for appointments, and maintain a clean and organized reception area. Ensure accurate updating of patient records and monitor inventory levels.
  • Financial Duties: Handle invoicing processes, verify charges, and follow up on outstanding payments. Contact clients for overdue balances and resolve billing discrepancies in collaboration with management.
  • Appointment Scheduling: Coordinate appointments for consultations, procedures, and follow-up visits. Manage the clinic's appointment calendar to optimize resource utilization.
  • Medical Records Management: Maintain electronic and physical patient records with accuracy and confidentiality. Assist veterinarians in accessing patient information during appointments.
  • Other tasks as assigned
Qualifications:
  • High School diploma or equivalent required
  • Previous experience in a veterinary clinic, large animal experience required
  • Proficiency in veterinary practice management software and Microsoft Office suite.
  • Strong interpersonal skills, attention to detail, and ability to multitask in a fast paced environment.
  • Compassionate attitude towards animals and clients, with a commitment to delivering exceptional service.
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

  • Elgin, Texas, United States Elgin Veterinary Hospital Full time

    Position at Elgin Veterinary HospitalJoin our team as a Full-Time Equine Veterinary Technician at Elgin Veterinary Hospital!Hey there! If you're all about providing top-notch care for animals and their families, we want you on our team at Elgin Veterinary Hospital located in Elgin, TX. Here, we're not just about words, we're all about action when it comes to...


  • Elgin, Texas, United States Parker's Building Supply Full time

    Founded in 1930, Parker's provides specialty building products to professional builders and do-it-yourselfers and operates 18 locations in Texas, four locations in Southern California, five locations in North Carolina and one in Virginia.US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national...

  • Elgin Sanitation

    2 weeks ago


    Elgin, Texas, United States H-E-B Grocery Company, LP Full time

    Total Store Sanitation Representative, you'll maintain cleanliness and safety for an entire Store, inside and out, all while making our customers feel welcome. Once you're eligible, you'll become an Owner in the company, so we're looking for commitme Sanitation, Store, Retail, Grocery


  • Elgin, United States Elgin Veterinary Hospital Full time

    **Job Summary**: Schedule: This is a part-time position. **Responsibilities**: - ** Front Desk**: Greet clients, check them in for appointments, and maintain a clean and organized reception area. Ensure accurate updating of patient records and monitor inventory levels. - ** Financial Duties**: Handle invoicing processes, verify charges, and follow up on...


  • Elgin, United States Elgin Veterinary Hospital Full time

    Description Position at Elgin Veterinary Hospital Job Summary: Elgin Veterinary Hospital is seeking a proactive part-time Veterinary Receptionist for our large animal clinic. The role involves providing exceptional customer service, managing front desk operations, and overseeing financial tasks such as invoicing and receivables. Ideal candidates possess...


  • Elgin, United States Elgin Veterinary Hospital Full time

    **Elgin Veterinary Hospital is looking to hire an experienced Veterinary Customer Service Representative to join their incredible Equine team!!** **We offer an excellent benefits package that includes**: - ** Paid time off**: - ** Matching 401k**: - ** Paid holidays**: - ** Medical, Dental, Vision Health Insurance**: - ** Employee discount** Being a...


  • Elgin, United States Cobb & Co Veterinary Clinic Full time

    Are you someone who LOVES animals and would enjoy working with them every day? Do you thrive in a role where you can make a significant impact on the lives of pets and their owners by fostering strong bonds and providing exceptional service? We are a collaborative, client-focused, progressive, optimistic, and positive clinic looking for a bilingual...


  • Elgin, United States Cobb & Co Veterinary Clinic Full time

    Job DescriptionJob DescriptionSalary: Starting at $15 per HourAre you someone who LOVES animals and would enjoy working with them every day? Do you thrive in a role where you can make a significant impact on the lives of pets and their owners by fostering strong bonds and providing exceptional service? We are a collaborative, client-focused, progressive,...


  • Elgin, United States Elgin Veterinary Hospital Full time

    **Elgin Veterinary Hospital** **located in Elgin, TX is looking for a Full-Time Bovine Veterinary Technician to join our growing team!** More than a word, care is present in everything you do. At Elgin Veterinary Hospital we take action to empower your best care for pets, their families, and yourself. We are a community of 400 clinics forming an...


  • Elgin, United States American Veterinary Group Full time

    DescriptionUrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Each of our...


  • Elgin, United States American Veterinary Group Full time

    DescriptionUrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Each of our...


  • Elgin, United States Elgin Veterinary Hospital Full time

    Description Position at Elgin Veterinary Hospital Elgin Veterinary Hospital located in Elgin, TX is looking for a Full-Time Bovine Veterinary Technician to join our growing team! More than a word, care is present in everything you do. At Elgin Veterinary Hospital we take action to empower your best care for pets, their families, and yourself. We are a...


  • Elgin, United States Elgin Veterinary Hospital Full time

    Description Position at Elgin Veterinary Hospital Elgin Veterinary Hospital located in Elgin, TX is looking for a Full-Time Equine Veterinary Technician to join our growing team! More than a word, care is present in everything you do. At Elgin Veterinary Hospital we take action to empower your best care for pets, their families, and yourself. We are a...


  • Elgin, United States American Veterinary Group Full time

    Urgent Care Veterinary AssistantDepartment: UrgentVet Hospitals Employment Type: Full Time Location: UrgentVet - Elgin Reporting To: Raul Cardona Description UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees....


  • Elgin, United States American Veterinary Group Full time

    Urgent Care Veterinary TechnicianDepartment: UrgentVet Hospitals Employment Type: Full Time Location: UrgentVet - Elgin Reporting To: Raul Cardona Description UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic...

  • Veterinary Assistant

    2 weeks ago


    Elgin, United States Cobb & Co Veterinary Clinic Full time

    Job DescriptionJob DescriptionSalary: Starting at $14.00/HrAre you someone who LOVES animals and would enjoy working with them every day? Are you a person who likes to keep a tidy, organized work environment? We are a collaborative, client-focused, progressive, optimistic and positive clinic looking for a great fit! What Sets Us Apart?Our People: We cherish...

  • Veterinary Assistant

    1 month ago


    Elgin, United States Cobb & Co Veterinary Clinic Full time

    Job DescriptionJob DescriptionSalary: Starting at $14.00/HrAre you someone who LOVES animals and would enjoy working with them every day? Are you a person who likes to keep a tidy, organized work environment? We are a collaborative, client-focused, progressive, optimistic and positive clinic looking for a great fit! What Sets Us Apart?Our People: We cherish...


  • Elgin, Illinois, United States Cobb & Co Veterinary Clinic Full time

    Job Title: Veterinary Technician at Cobb & CoAre you an experienced vet tech who is passionate about providing top-notch care and eager to use your full range of skills? Join our team at Cobb & Co, a collaborative, client-focused, progressive, optimistic, and positive clinic looking for a full-time experienced vet tech to fit in with our incredible team.What...


  • Elgin, United States Thrive Pet Healthcare Full time

    Description Position at Thrive Pet Healthcare Elgin Veterinary Hospital is looking to hire an experienced Veterinary Customer Service Representative to join their incredible Equine team!! We are seeking an enthusiastic, customer service orientated candidate with a positive, outgoing personality to join our team. Elgin Veterinary Hospital located in Elgin,...


  • Elgin, United States Cobb & Co Veterinary Clinic Full time

    Job DescriptionJob DescriptionSalary: Starting at $21/HrAre you a certified veterinary technician who is passionate about providing top-notch care and eager to use your full range of skills? We are a collaborative, client-focused, progressive, optimistic, and positive clinic looking for a full-time CVT  to fit in with our incredible team.  What Sets Us...


  • South Elgin, United States NVA Full time

    **National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.** - NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145...


  • Elgin, United States Cobb & Co Veterinary Clinic Full time

    Job DescriptionJob DescriptionSalary: Starting at $18/HrAre you an experienced vet tech who is passionate about providing top-notch care and eager to use your full range of skills? We are a collaborative, client-focused, progressive, optimistic, and positive clinic looking for a full-time experienced vet tech fit in with our incredible team.  What Sets Us...

  • Veterinary Assistant

    4 weeks ago


    Elgin, United States HousePaws Austin Mobile Vet Full time

    HousePaws Austin is looking for an exceptional part-time veterinary assistant to work 20 - 30 hours a week. We are a busy house call practice in the Austin area seeing our exceptional clients and their pets. We strive to provide the best possible service to our clients and patients, so excellent customer service skills are a must. General location knowledge...