Current jobs related to Veterinary Receptionist - Elgin - Cobb & Co Veterinary Clinic

Are you someone who LOVES animals and would enjoy working with them every day? Do you thrive in a role where you can make a significant impact on the lives of pets and their owners by fostering strong bonds and providing exceptional service? We are a collaborative, client-focused, progressive, optimistic, and positive clinic looking for a bilingual (English/Spanish) veterinary receptionist that fits our team and culture.

**What Sets Us Apart?**
- **Client and Patient Priority**: Our patients come first, always. Keeping things low-stress for our animal visitors is a big deal for us—we love seeing them happy to come in We strive for the best possible medical outcomes, supported by a client base that respects and values our dedication.
- **Rapid Growth**: Since acquiring the practice in November 2020, we've expanded from 4 to 16 team members, including the addition of a third DVM. Additionally, our clinic has recently undergone a full remodel, enhancing our facilities to better serve our clients and their pets. We're growing fast and need your help to support this expansion.
- **Work-Life Balance**:We don’t just talk about work-life balance—we live it. We understand everyone's balance looks different, and we support each other to ensure life doesn’t take a backseat when it’s needed most. We operate as a cohesive unit, stepping up for each other and sharing a genuine enjoyment in our work that reflects in everything we do—from patient care to client relations and team interactions.
- **Our Environment**: No corporate red tape—enjoy the freedom of an independently-owned practice where your input is valued and your professional growth is supported.

**What’s a Day Like as a Client Service Representative at Cobb & Co?**

As a Veterinary Client Service Representative at Cobb & Co, your day is dynamic and pivotal to our clinic’s operation. You might spend your time at the reception desk, warmly greeting clients and their pets, ensuring they feel welcome the moment they walk in. Alternatively, your day could be centered in our call center, where you manage phone lines, schedule appointments, and handle client inquiries—all through our computer systems. Regardless of the setting, you’ll need to demonstrate empathy, maintain a high level of multitasking, and ensure smooth operations, making every client interaction positive. This role requires strong customer service skills, excellent communication abilities, and proficiency in both phone and computer systems, allowing you to provide outstanding support whether face-to-face or virtually.

**Job Requirements and Skills**:

- High school diploma or equivalent.
- Preferred veterinary experience.
- Exceptional client service and communication skills.
- Outgoing, friendly, and compassionate personality.
- Ability to read animal behavior and body language.
- Capable of safely interacting with various patient temperaments.
- Strong multitasking skills; can manage multiple tasks simultaneously.
- Effective working both independently and as part of a team.
- Proficient in English with excellent grammar and spelling.
- Strong computer skills and basic math abilities.
- **Fluency in speaking and writing Spanish is strongly preferred. A Spanish language pay differential is offered.**

**Physical Demands**:

- Frequently required to stand and walk.
- Occasionally required to sit.
- Constant use of hands for typing, handling documents, and other desk-related tasks.
- Climbing, stooping, and kneeling are occasionally required.
- Must be able to lift up to 40 pounds unaided. Assistance provided for weights above this.
- Specific vision abilities required include close, distance, color, and peripheral vision, along with depth perception and the ability to adjust focus.
- Constant need to talk and hear.

**Benefits**:

- Health, dental, and vision insurance.
- 401(k) with employer match.
- Competitive salary and paid time off.
- Opportunities for professional development and career advancement.
- Flexible scheduling for a work-life balance.

**Position Details**:

- Schedule: Varies with clinic hours, including some weekends
- Pay: Starting at $15.00

**Interested in Joining Us?**

**In a Nutshell**:
Our people are awesome, our benefits are awesome, our culture is awesome... Want to learn more? Call us, or stop by anytime.
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law._

Pay: From $15.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid parental leave
- Paid time off
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