Field Application Specialist

2 weeks ago

Bohemia, New York, United States Sartorius North America Full time
We are seeking a Field Application Specialist for our Separation Technologies business.

In this position, you will be responsible for offering overall product expertise, application knowledge and technical support along each step of the customer process.

*HOME OFFICE BASED IN THE CENTRAL US REGION


As the Field Application Specialist, your main mission is to ensure successful application, implementation, qualification, and use of our products, by supporting sales for product positioning and demonstration whilst supporting customers for application development work, initial startup, training and trouble shooting.


What you will accomplish together with us:


You will support the sales organization on existing products through product presentations, demonstrations, and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations.

One of your tasks will be to support Sales in the customer process and URS analysis and generate application trials to help designing optimized products in line with the application requirements.

In this role, you will assist customers for first product installation and initial start-up and ensure the training of the customer.

In the event of an issue, you will support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution.

You will report on competitors' products and feedback information to the Application Specialist Team Management and Products Management.
Perform other related duties as required.

What will convince us:
You have completed a bachelor's degree in Life Science, Biological Engineering, Biotechnology, or related field.
You have a minimum of 2+ years of field experience in a similar technical support role.
You possess proven expertise in product and application.
You have a valid Driver's License with a good driving record.
Computer proficient in Windows-based software package including Word, Excel, PowerPoint and outlook

We Value:
Possess the ability to effectively interface with product/project/division management.
Ability to interact at various levels, i.e. sales, technical and end-users
Excellent communication and presentation skills
A standout colleague with attention to detail and ability to independently prioritize numerous responsibilities.
You have excellent verbal and written communication skills.

Identification with our core values:
Sustainability, Openness, Enjoyment

Compensation for this position will be a base salary between $85k - $115k annually plus bonus.

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

Personal and Professional Development:
Mentoring, leadership programs, LinkedIn Learning, internal seminar offerings

Worklife Balance:
Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform

Welcoming Culture:
Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"

Health & Well Being:

Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.


Intelligent Working Environment:
Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)

Flexible Spending:
HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account

Company Paid Benefits:
Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate

Additional/Optional:
Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Please view equal employment opportunity posters provided by OFCCP here.

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#LI-remote

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.


Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

All employment decisions are based on valid job-related requirements.


If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.

You can request reasonable accommodation by calling ext 8330 or via e-mail at

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Minimum Salary:

Maximum Salary:

Salary Unit:
Yearly

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