CNC Field Service Technician

3 weeks ago

Bohemia, United States The Robert E. Morris Full time
Job DescriptionJob Description

Job Requisition ID#: 575A

A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused professionals who have a positive attitude, a high interest in learning and great Customer service skills. This opportunity is an above average platform for technical advancement and compensation growth.

Essential Duties

The CNC Field Service Technician must have or be willing to learn through training on the job and classroom an understanding of mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC ladder diagrams and testing equipment required to effectively diagnose and resolve issues with electrical/mechanical components, as well as electro-mechanical and machine control systems.

  • Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs.
  • Demonstrating a willingness to help others and be a team member
  • Install, commission, calibrate, maintain, tackle, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities. Service calls also include operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services.
  • Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company.
  • Provide voice of Customer feedback.
  • Through service and Customer relationships, build brand dedication.
  • Conduct travel and work in a safe manner, constantly learning new technology and soft skills.
  • Apply machine tool manuals, technical documents, as well as internal and external authorities to optimally diagnose and resolve CNC equipment issues.
  • Effectively understand and use the Salesforce Lightning Customer Support computer system.

Qualifications

  • Proficient verbal and written communication and Customer relation skills.
  • Able to interact and effectively communicate in person and over the phone with customer and co-workers.
  • Present a professional image.
  • Must be adaptable to changes and able to deal with change, delays, or general work-related issues.
  • Basic digital literacy and shown understanding of MS Word, Excel, and Outlook.
  • Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.).
  • Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus.
  • Basic mechanical and logical solving skills are a must.
  • Rational decision making and problem-solving skills.

Education and Experience – one or more of the below

  • Experience as a co-op, internship or full/part time job in a manufacturing facility.
  • Experience with industrial equipment repair.
  • Relevant Knowledge of a specialized field such as machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background equivalent to a complete, accredited apprenticeship training.
  • Two (2) year technical degree (Electrical/Mechanical/Electro-Mechanical/Automation) and/or 1 year of experience in a related field.

Work Environment

  • Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated or manual machinery. General office and training environment experienced at the Robert E. Morris Company.

Other Functions:

  • Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Mental and physical requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be highly mobile, able to access all areas of the premises.
  • Ability to concentrate and remain focused while balancing multiple tasks, responsibilities and projects.
  • Ability to sit for prolonged period of times.
  • Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavy weight material up to 50 lbs. with assistance from equipment or other employees.
  • Ability to frequently use hands and arms
  • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  • Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Benefits:

Morris Group, Inc. benefits package include; competitive salary, comprehensive benefits packages (Medical, Dental Vision), generous vacation package, including 10 company paid holidays, 401K with annual company match, and tuition reimbursement.

Morris Group, Inc., including all operating subsidiaries, is an EO Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.


Bohemia, CT

  • Field Service Technician

    7 days ago

    Bohemia, New York, United States Mazak Full time

    We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in...

  • Generator Field Service Technician

    2 weeks ago

    Bohemia, United States PowerPro Service Company Full time

    PowerPro Service Company Inc. is a family owned Generator Set Sales, Service and Installation company. We supply, install and service generator sets for home and businesses across Long Island. We are looking for an experienced field service technician to join our team. Job responsibilities would include traveling to customers’ homes and businesses to...

  • Generator Field Service Technician

    7 days ago

    Bohemia, New York, United States Generac Holdings, Inc. Full time

    Company Energy Systems East Name Generator Field Service Technician - Energy Systems - Bohemia, NY Req # 65283 Employment Type Full Time Shift 1st At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter, and more pr Field Service Technician, Service Technician, Field Service, Systems, Energy, Mechanical Engineer,...

  • Generator Field Service Technician

    4 weeks ago

    Bohemia, United States Energy Systems East Full time

    Company Energy Systems East Name Generator Field Service Technician - Energy Systems - Bohemia, NY Req # 65122 Employment Type Full Time Shift 1st At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter, and more productive. United by our Values, people with diverse backgrounds and points of view work together to...

  • Generator Field Service Technician

    45 minutes ago

    Bohemia, United States Energy Systems East Full time

    Company Energy Systems East Name Generator Field Service Technician - Energy Systems - Bohemia, NY Req # 65122 Employment Type Full Time Shift 1st At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter, and more productive. United by our Values, people with diverse backgrounds and points of view work together to...

  • CNC Machinist

    4 weeks ago

    Bohemia, United States Dayton T. Brown Full time

    CNC MachinistIf you're ready for the challenge of working for a dynamic, multi-divisional corporation we have a career opportunity for an organized, motivated, experienced full-time, CNC Machinist. Our three divisions, Engineering and Test, Technical Services, and Mission Systems make DTB a diverse, interesting, and challenging place. The role of a CNC...

  • CNC Machinist

    4 weeks ago

    Bohemia, United States Dayton T. Brown, Inc. Full time

    CNC MachinistIf you're ready for the challenge of working for a dynamic, multi-divisional corporation we have a career opportunity for an organized, motivated, experienced full-time, CNC Machinist. Our three divisions, Engineering and Test, Technical Services, and Mission Systems make DTB a diverse, interesting, and challenging place. The role of a CNC...

  • CNC Machinist

    3 weeks ago

    Bohemia, United States Dayton T. Brown, Inc. Full time

    CNC MachinistIf you're ready for the challenge of working for a dynamic, multi-divisional corporation we have a career opportunity for an organized, motivated, experienced full-time, CNC Machinist. Our three divisions, Engineering and Test, Technical Services, and Mission Systems make DTB a diverse, interesting, and challenging place. The role of a CNC...

  • CNC Machinist

    1 week ago

    Bohemia, United States Dayton T. Brown Full time

    CNC MachinistIf you're ready for the challenge of working for a dynamic, multi-divisional corporation we have a career opportunity for an organized, motivated, experienced full-time, CNC Machinist. Our three divisions, Engineering and Test, Technical Services, and Mission Systems make DTB a diverse, interesting, and challenging place. The role of a CNC...

  • CNC Machinist

    3 weeks ago

    Bohemia, United States Dayton T. Brown Full time

    CNC Machinist If you're ready for the challenge of working for a dynamic, multi-divisional corporation we have a career opportunity for an organized, motivated, experienced full-time, CNC Machinist. Our three divisions, Engineering and Test, Technical Services, and Mission Systems make DTB a diverse, interesting, and challenging place. The role of a CNC...

  • CNC Machinist

    3 weeks ago

    Bohemia, United States Dayton T. Brown, Inc. Full time

    CNC MachinistIf you're ready for the challenge of working for a dynamic, multi-divisional corporation we have a career opportunity for an organized, motivated, experienced full-time, CNC Machinist. Our three divisions, Engineering and Test, Technical Services, and Mission Systems make DTB a diverse, interesting, and challenging place.The role of a CNC...

  • CNC Machinist

    3 weeks ago

    Bohemia, United States Dayton T. Brown, Inc. Full time

    CNC MachinistIf you're ready for the challenge of working for a dynamic, multi-divisional corporation we have a career opportunity for an organized, motivated, experienced full-time, CNC Machinist. Our three divisions, Engineering and Test, Technical Services, and Mission Systems make DTB a diverse, interesting, and challenging place.The role of a CNC...

  • CNC Machinist

    3 weeks ago

    Bohemia, United States Dayton T. Brown, Inc. Full time

    CNC MachinistIf you're ready for the challenge of working for a dynamic, multi-divisional corporation we have a career opportunity for an organized, motivated, experienced full-time, CNC Machinist. Our three divisions, Engineering and Test, Technical Services, and Mission Systems make DTB a diverse, interesting, and challenging place.The role of a CNC...

  • CNC Lathe Operator

    3 weeks ago

    Bohemia, United States Koehler Instrument Company Full time

    Great Opportunity Day operator and 2nd Shift setupCNC LATHE OPERATIONS Koehler Instrument Co., Inc. is a leading manufacturer in the Petroleum / Petrochemical industry, providing quality testing instrumentation and technical support services for research and testing laboratories for more than 50 years.  We currently have two openings in our manufacturing...

  • CNC Lathe Operator

    2 months ago

    Bohemia, United States Koehler Instrument Company Full time $20 - $28

    Great Opportunity Day operator and 2nd Shift setupCNC LATHE OPERATIONS Koehler Instrument Co., Inc. is a leading manufacturer in the Petroleum / Petrochemical industry, providing quality testing instrumentation and technical support services for research and testing laboratories for more than 50 years.  We currently have two openings in our manufacturing...

  • CNC Lathe Operator

    4 weeks ago

    Bohemia, United States Koehler Instrument Company Full time

    Great Opportunity Day operator and 2nd Shift setupCNC LATHE OPERATIONS Koehler Instrument Co., Inc. is a leading manufacturer in the Petroleum / Petrochemical industry, providing quality testing instrumentation and technical support services for research and testing laboratories for more than 50 years.  We currently have two openings in our manufacturing...

  • CNC Lathe Operator

    3 weeks ago

    Bohemia, United States Koehler Instrument Company Full time $20 - $28

    Great Opportunity Day operator and 2nd Shift setupCNC LATHE OPERATIONS Koehler Instrument Co., Inc. is a leading manufacturer in the Petroleum / Petrochemical industry, providing quality testing instrumentation and technical support services for research and testing laboratories for more than 50 years.  We currently have two openings in our manufacturing...

  • CNC Machinist

    3 weeks ago

    Bohemia, United States Dayton T. Brown Full time

    CNC Machinist If you're ready for the challenge of working for a dynamic, multi-divisional corporation we have a career opportunity for an organized, motivated, experienced full-time, CNC Machinist. Our three divisions, Engineering and Test, Technical Services, and Mission Systems make DTB a diverse, interesting, and challenging place. The role of a CNC...

  • Generator Field Service Technician

    2 months ago

    Bohemia, United States Generac Holdings, Inc. Full time

    Company Energy Systems East Name Generator Field Service Technician - Energy Systems - Bohemia, NY Req # 65283 Employment Type Full Time Shift 1st At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter, and more pr Field Service Technician, Service Technician, Field Service, Systems, Energy, Mechanical Engineer,...

  • Generator Field Service Technician

    2 months ago

    Bohemia, United States Generac Holdings, Inc. Full time

    Company Energy Systems East Name Generator Field Service Technician - Energy Systems - Bohemia, NY Req # 65122 Employment Type Full Time Shift 1st At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter, and more pr Field Service Technician, Service Technician, Field Service, Systems, Energy, Mechanical Engineer,...