Dispatcher I

3 weeks ago


Houston, Texas, United States University of Houston-Clear Lake Full time
Dispatcher I Position at C0019 University Police

Overview:
The Dispatcher I plays a crucial role in handling emergency and non-emergency calls, utilizing various communication systems to transmit messages effectively. This position also involves monitoring fire and security systems, providing assistance to individuals, and documenting essential information within a computer-aided software system.

Responsibilities:
- Respond to public inquiries, both in person and over the phone, and take necessary actions.
- Coordinate with university police and security units through radio and computer systems for prompt responses to service calls.
- Input data into the Automated Records Management System and update work orders for security equipment.
- Stay prepared for emergencies by participating in regular training exercises and monitoring surveillance cameras.
- Communicate with external units and university personnel via radio systems and operate teletype/computer systems for criminal justice information.

Qualifications:
  • High School Diploma or GED.
  • Current, valid Texas Driver's License upon hire.
  • Obtain a TCOLE full Telecommunications license within 1 year of hire.
  • Understanding of police dispatching procedures and customer-based security techniques.
  • Proficiency in Microsoft Office tools and strong communication skills.
  • Ability to handle stressful situations, make timely decisions, and follow precise directions.
Desired:
- Previous experience in law enforcement or shift work environments.

Additional Information:
This is a full-time position offering benefits. Candidates must undergo criminal and motor vehicle background checks. Interested applicants should submit an online application, resume, and cover letter to be considered for the role.

Schedule:
Full-time

Organization:
C0019 University Police

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